Quality Assurance Specialist

This role operates within an international education and study/work-abroad platform connecting students with institutions and advising on program selection and enrollment. The Quality Assurance Specialist ensures quality evidence is maintained, with a focus on separating confirmed facts, pending dependencies, and exceptions.

Responsibilities

• Reconcile quality assurance with root cause analysis, ensuring each checkpoint leaves a visible source, owner, status, and next action within the international education platform.
• Coordinate documentation for work and study travel roles, tracking status to maintain transparency and accountability.
• Review quality monitoring with deadline management, ensuring all checkpoints are traceable and actionable.
• Document processes and generate reports to support quality assurance efforts, maintaining clarity in the context of program selection and enrollment.
• Maintain quality control through workflow management, ensuring unresolved items have owners and errors are surfaced before causing downstream rework.

Decision Pattern & Quality Standard

Quality Assurance in this role means ensuring quality evidence remains usable under the specific demands of the international education platform. Completed work must be traceable, unresolved items must have clear owners, and repeated errors must be identified early to prevent rework.

Skills

• Apply workflow context and quality assurance principles confidently within the international education and study/work-abroad platform.
• Maintain data accuracy without losing track of evidence or deadlines in a quality-focused workflow.
• Document process compliance and issue escalation decisions to ensure reasoning remains clear.
• Exercise judgment in follow-up, especially when quality assurance depends on external confirmations rather than assumptions.
• Combine root cause analysis, issue escalation, and exception tracking to ensure work is secure, traceable, and ready for the next authorized teammate.

Position Details

Full-time, associate-level role. 100% remote within the United States.

Pay

Base salary: $45,000–$67,000 per year.