Quality Assurance Specialist

GHOST is disrupting the sports nutrition industry by creating a lifestyle movement that includes transparent innovative products, immersive content, global distribution, key influencer partnerships, and collaborations with the world's leading flavor brands. We are always challenging ourselves to think outside the box and serve our fans and customers better.

About the role

We're looking for a Quality Assurance Specialist to join our Chicago-based Product Development and Quality team. This role is responsible for maintaining our Quality Documentation System, preparing quality-related documents, and collecting, inspecting, and testing raw materials and finished products to ensure food safety and compliance standards are met. Working cross-functionally with the Beverage Operations team, the QA Specialist will also help foster a culture of safety, quality excellence, and continuous improvement.

Responsibilities

• Review Certificates of Analysis and manage product release
• Review customer complaints and initiate root cause investigations
• Maintain the Shelf Life Testing program
• Evaluate supplier documentation
• Enforce GHOST Beverages' product standards, ingredient standards, process specifications, and formula compliance
• Track, report, and review KPIs

Requirements

• Bachelor's Degree in Food Science, Biology, Chemistry, or related field
• Experience in the food, beverage, or dietary supplement industry
• At least 3 years' experience in Quality Assurance/Compliance, preferably in a manufacturing environment
• Knowledge and experience with SQF Auditing guidelines and/or other GFSI audit schemes
• Certified Preventive Controls Qualified Individual (PCQI) preferred
• Familiar with Microsoft 365 Suite, Google Workspace, and DropBox
• Ability to perform basic arithmetic computations
• Great communications skills, both written and verbal
• Strong organization and time management skills
• Able to work independently with little oversight on routine tasks
• Good verbal and interpersonal skills
• Excellent team player

Additional Requirements

• Work is performed in-office, Monday - Thursday, remote on Friday
• Willing to travel 10-20% of the time

Benefits

• Health, dental, and vision insurance
• Generous paid leave plan, including parental leave
• Life, short-, and long-term disability insurance(s)
• 401K retirement savings with defined company match
• Health and dependent care savings plans
• Commuter benefit
• Tuition reimbursement
• Supplemental life and insurance plans
• Other legendary perks!

Pay

Salary range: $60,000 - 67,000, depending on experience