Quality Assurance Specialist

GG Media Inc. is hiring a Quality Assurance Specialist to ensure work across marketing, communications, public relations, content, client service, and campaign reporting meets documented quality standards. This full-time, 100% remote role is open to candidates throughout the United States.

About the role

You will check work against documented quality standards, identify defects, and support corrective action while collaborating with the teams responsible for these areas.

Responsibilities

• Review assigned work, records, or outputs connected to marketing, communications, public relations, content, client service, and campaign reporting for accuracy, completeness, and consistency before final handoff.
• Record defects, exceptions, missing information, and scoring results accurately in the approved quality system.
• Verify corrections and retest completed work when required across marketing and communications deliverables.
• Track recurring errors and prepare quality summaries that show trends, defect types, and improvement opportunities.
• Communicate findings clearly and objectively to the team responsible for correction.
• Support calibration, checklist updates, and process improvements that reduce repeated quality issues.

Requirements

• Strong attention to detail, consistency, documentation, and objective review skills.
• Comfort working with quality checklists, spreadsheets, issue trackers, or review systems.
• Ability to apply written standards consistently and explain findings clearly.
• Good judgment when distinguishing minor errors from material quality issues.
• Reliable follow-through on rechecks, corrections, and recurring quality reports.
• A pre-employment background check is required.

Pay

$65,500 - $74,000 per year

Schedule

Full-time, 100% remote