Quality Assurance Specialist

About the role

Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?

Responsibilities

• Support the planning and coordination of all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes at the site level.
• Responsible for requests for quality support from the site and communicates policies and procedures.
• Act as a quality assurance customer contact for the site.
• Assists with the maintenance and continuous improvement of the overall quality system, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.
• Support ISO registration – as applicable – and other compliance activities.
• Assist management in analyzing information and product specifications to determine regulatory compliance to products handled and services performed at site.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations.
• Be a customer point of contact for QA related issues/initiatives as needed.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Read and interpret technical documents and regulations including quality agreements and contracts.
• Meet regulatory requirements relevant to their operations on a daily basis.
• Ensure customer service and business standards requirements are met daily.
• Plan, conduct, and act upon inspection processes – Gemba; Standards Confirmation etc. – on a daily basis.

Requirements

• Bachelor Degree, preferred
• Some knowledge of QA, preferred
• People management experience, preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills

Benefits

• Medical
• Dental
• Vision
• Prescription
• Discounted Stock Purchase
• Generous PTO policy

National salary range: $55,000 – $90,000

California: $70,304 – $90,000

Washington: $80,169 – $90,000

New York: $62,354 – $90,000

Colorado: $57,500 – $90,000