Quality Assurance Specialist

Job Description

Support the planning and coordination of all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes at the site level.

Responsible for requests for quality support from the site and communicates policies and procedures.

Act as a quality assurance customer contact for the site.

Affords assistance with the maintenance and continuous improvement of the overall quality system, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.

Assists with ISO registration - as applicable - and other compliance activities.

Provides support on key regulatory, customer and 3rd party audits.

Tracks, monitors, and reports quality assurance metrics for the site.

Maintains a customer point of contact for QA related issues/initiatives as needed.

Presents partnership with QA management to develop, distribute and maintain regular management reports.

Reads and interprets technical documents and regulations including quality agreements and contracts.

Meets regulatory requirements relevant to their operations on a daily basis.

Ensures customer service and business standards requirements are met daily.

Plans, conducts, and acts upon inspection processes-Gemba; Standards Confirmation etc. on a daily basis.

Requirements

Required Education and Experience:

• Bachelor Degree, preferred
• Some knowledge of QA, preferred
• People management experience, preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills

Qualifications

Qualifications:

• None specified

Skills

Skills:

• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills

Benefits

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.

Pay

The QA Specialist role has a national salary range of $55,000 - $90,000. For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.

Schedule

N/A