Quality Assurance Specialist

About the role

The Quality Assurance Specialist leads/assists with the design, implementation, and monitoring of facility related processes and quality activities. They oversee the daily tactical issues and concerns with the quality related processes across multiple entities/facilities. This is a salaried position with a range of $80,000- $100,000 yearly, paid weekly plus bonus potential.

Responsibilities

• Travel to facilities to lead/support continuous improvement, implementation and sustainment of the company's internal facility audit program.
• Travel to facilities to lead/support the development, implementation, and monitoring of facility related process flow charts, SOPs/ SOIs and training processes.
• Lead/support the development, standardization, and implementation of quality verification tools/formats such as QC check sheets, and TGW reporting/tracking to include data collection methods to measure and report current state quality status.
• Lead/support facilities with analysis and reporting of company/customer quality status.
• Lead/support facilities with training and guidance of standardized problem solving (A3, 8D, 5P, etc.) methods.
• Support startup/process development for yard, rail, accessorization, and manufacturing.
• Support installation training/SIT validation.
• Support/assist with the implementation and monitoring of LEAN concepts and Kaizen activities.
• Lead and support the continuous improvement, and sustainment of the company's Yearly Internal Facility Audit Program by conducting, reporting results and following up on facility opportunity improvements at each assign facility.
• Support facilities with development of needed flow charts, SOP/SOI procedures, and training documents. Review and understand current documents in place meet necessary requirements. Determine gaps / opportunities and work jointly with facility managers and supervisors to teach and assist with document development, standardization, and implementation.
• Lead/support the development and implementation of quality verification tools and formats (manual and electronic) to be used throughout the facilities. Work jointly with the facilities to develop/implement/sustain robust data collection and reporting methods used to drive continuous improvement.
• Support facilities with the analysis and reporting of internal quality monitoring data and external quality information (i.e., customer site audit, daily inspection findings, transportation and warranty claims). Work with locations requiring support and working jointly with facility management to perform root cause analysis and robust process improvement item implementation.
• Support operations and customer base by effectively managing process related concerns using A3 / 8D / 5P problem solving methodologies. Provide technical direction (process replication new techniques, new technologies or concepts) and leadership to operations for effective problem resolution and countermeasure implementation.
• Support process development to ensure that all new facility start-ups / customer programs are "facility ready" developed (tools, fixtures, process instructions, training, etc.) before the start of production. Attend startup meetings to support, report status and direction of upcoming program development.
• Support facilities with installation training and SIT validation by working jointly with facility management on process validation and training.
• Perform other quality related tasks as assigned.

Requirements

• Bachelor's degree in quality or manufacturing technology (or equivalent work experience)
• 5+ years of related experience with a strong automotive background
• Quality assurance tools and techniques
• Knowledge of LEAN manufacturing practices
• Knowledge of A3 / 8D / 5P or other types of problem-solving methodologies
• Strong written and oral communication skills
• Good organizational skills and ability to multi-task
• Ability to travel to various facilities frequently
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook

Qualifications

• Experience in quality and statistical analysis, including use of tools and techniques for process improvement
• Quality Assurance Training/Certification
• Certified Six Sigma Green Belt

Skills

• Quality assurance tools and techniques
• LEAN manufacturing practices
• A3 / 8D / 5P or other types of problem-solving methodologies
• Strong written and oral communication skills
• Good organizational skills and ability to multi-task
• Ability to travel to various facilities frequently
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook

Benefits

AWC offers a generous benefits package supporting both physical and mental wellbeing. Benefits include health insurance for associates, spouses and children; basic life and AD&D insurance; disability insurance; EAP; auto discounts; fitness reimbursement; a 401K plan with company contribution; and several voluntary benefits.