Quality Assurance Specialist

Responsibilities

• Develop and maintain company specification sheets.
• Avoid delays in customer documentation requests.
• Monitor and make determinations about product on hold.
• Submit lab samples, review test results, and create finished product release documentation.
• Assist QA Associate with administrative tasks like organizing and filing records.
• Identify opportunities to enhance efficiency and effectiveness of daily tasks.
• Analyze and measure the progress of process improvements.
• Implement improvements to mitigate compliance risks.
• Report quality metrics related to assigned responsibilities.
• Collaborate with team members to resolve problems.
• Answer customer inquiries via email and ticketing system.
• Support investigations, corrective actions, and evaluations.
• Perform QA processes that align with departmental functions.
• Organize and provide quality records during external and internal audits.
• Ensure compliance with company Quality, GMP, CFR111/CFR117, and Food Safety Standards.

Requirements

• Excellent interpersonal skills - team player.
• Hardworking and proactive self-starter.
• Effective distribution of information from visual inspection, written documents, and verbal inputs.
• Superb computer skills, including database management.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficiency in testing, version control, and defect management.
• Experience in administrative duties.
• Experience in a food and/or dietary supplement manufacturing environment preferred.
• Ability to speak, read, and write in English.

Education

Must have a High School Diploma or a G.E.D.