Quality Assurance & Quality Control (QA & QC) Manager (USA - Springfield, IL)

About the role

REEL USA has an exciting opportunity for a Quality Assurance & Quality Control Manager to support the quality assurance and control activities. The role involves ensuring products, materials, and processes meet the highest quality standards, overseeing quality control from material reception to final delivery, and supporting the quality system.

Responsibilities

• Work in a safe manner while following plant policies and procedures.
• Oversee quality control on material reception, in-process fabrication/assembly, and final delivery.
• Support the quality assurance program as needed.
• Coach, provide direction, train, and assess performance of the quality team.
• Perform quality control, including dimensional inspection, hardness measurement, and paint inspection.
• Develop and lead the quality team.
• Participate in the creation, maintenance, and management of quality records.
• Write inspection reports and other quality documents.
• Manage non-compliance reports (writing, follow-up, and closure).
• Perform other duties as assigned.

Requirements

• Bachelor of Science in Quality Assurance, Quality Management, or equivalent.
• 5+ years of experience in quality inspection in a manufacturing facility, preferably in a regulated environment (e.g., automotive, aerospace, nuclear, etc.).
• Proven experience in writing and maintaining quality processes and procedures in a QMS environment.
• Leadership and previous management of a team.
• Good written and oral communication skills.
• Autonomy and strong attention to detail.
• Knowledgeable about metrology, materials, calibration, auditing, and inspection techniques with demonstrated ability to utilize relevant hand tools for these purposes.
• Knowledgeable and familiar with ISO 9001, Good Manufacturing Practices, and Good Documentation Practices and understand the concept of traceability (product, material, and calibration).
• Willing and able to work collaboratively in a team-based environment.
• Strong written and verbal communication and active listening skills.
• Able to work independently as well.
• Self-motivated with a track record of dependability including work history.
• Proven positive safety, health, and environmental record.
• Familiar with topics such as personal protective equipment, lockout / tagout, hot work, safe work permitting, emergency response, and hazard awareness.
• Effective time management and organizational skills.
• Ability to remain calm and react effectively in critical situations.
• Experience with accident and near miss reporting, incident investigation, and accountability to standards.
• Good hand-eye coordination, manual dexterity, and good touch perception.
• Physical requirements include but not limited to climbing stairs and ladders, standing, sitting, kneeling, squatting for extended periods, working at heights ladders, and/or grating.
• Be able to distinguish visual colors and shapes through location and maintain through the course of employment.

Preferred Qualifications

• Experience working under NQA-1 and/or ASME quality requirements.
• Experience working under AISC and AWS quality requirements.

How We Will Support Your Success

• Pay – The actual compensation offered to the successful candidate will depend on the candidate's skills, qualifications, and experience.
• Dynamic, Flexible, Hard Working, Team Environment – We are busy, collaborative, growing, and we are doing really meaningful work.
• Meaningful Work that is Valued – It is an awesome feeling to know you’re making a living by making a positive impact in the world; and to be able to say, “I was a part of that.”
• Feedback – we are committed to giving and receiving feedback in a direct and open fashion.
• Support – you are part of a team and deserve to feel encouraged and supported. You will be part of a team that cares about you personally and professionally. Our success depends on your success.

Benefits

• Comprehensive coverage of: Health Insurance, Vision Insurance, Dental Insurance, Employee Assistance Program, Life Insurance, Voluntary Life Insurance, 401(k) retirement plan with employer match, Short term disability, Long term disability, Paid holidays and paid vacation.

Position Type/Expected Hours of Work

This is a full-time exempt position (not eligible for overtime), and the working hours may vary from Monday through Friday (8-hour days) or Monday through Thursday (10-hour days).

Other information

• REEL USA is the American branch of REEL International, a global leader in custom-designed handling systems with 80 years of expertise and nearly 3,400 employees worldwide.
• We are committed to innovation, growth, and building strong relationships with our partners and people.
• This is a rare opportunity to be involved from day one, make your mark, and grow with a company that is investing in the future of manufacturing in the U.S.
• The values that inspire us shape our decisions, behaviors, and the way we work together.
• Our employees around the world are united by our shared values of Health and Safety, Performance, Customer Satisfaction, Respect, Commitment, and Passion.