Quality Assurance Manager (Team Leader)

About the role

The Quality Assurance Team Leader leads the efforts of the Quality Assurance Department to achieve plant, category, and enterprise goals.

What you’ll do

• Develop SFI Culture - train, coach, evaluate, and reinforce continuous improvement principles with partners as well as personal, people, business, and process leadership.
• Goals – lead and participate in team efforts to meet or exceed plant, category, and enterprise goals through the use of continuous improvement tools, processes, and teams.
• Customer Requirements – work with Operations, Sales, and PLS leadership in identifying, communicating, and meeting customer requirements. Develop processes, programs, and checks to ensure customer requirements are met.
• Governmental Regulations – Be knowledgeable of various government regulations that must be complied with, i.e., OSHA, USDA, FDA, EPA, EEOC, etc. Work with our plant and EQFS teams to meet regulatory requirements.
• Work with the plant and EQFS teams to make sure that Food Safety, Quality, Sanitation, and Lab programs are designed, implemented, and executed on a daily basis to meet goals and requirements.
• Financial - Track and maintain control of department budgets to assure plant goals are met. Participate in capital project analysis, justification, and food safe implementation. Administer companywide processes and certification programs.
• Together with the leadership team, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements. Interprets and communicates customer requirements to plant production and/or support groups.
• Establishes and Audits PCPs, CCPs and Standard Operating Procedures to define and monitor processes, to ensure customer requirements are met.
• Reviews incidents during which the procedures are not met, and determines appropriate corrective action for partners failing to follow standard procedures.

What you need to succeed

• Bachelors in Food/Dairy Science or related
• 1-3 years of experience in Leadership of small to mid-sized Quality Assurance Teams
• Experience in the food industry
• Knowledge of food safety protocols which can normally be gained through licensing or certification programs
• Ability to travel up to 10%

Benefits

• Two retirement benefits: Employee Stock Ownership Plan (ESOP) from day one, plus an 8% 401(k) match into the ESOP and an extra company contribution of about 8% of your earnings annually (total company retirement contribution of around 16%)
• Opportunity to earn incentive pay twice a year when company goals are met
• $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for a U.S. Salaried position
• Up to $5,000 annually toward childcare costs, including independent babysitters
• Wellness Incentive and employer‑funded Lifestyle Spending Account (LSA) for fitness, mental health, and other lifestyle expenses
• Tuition reimbursement for further education relevant to your role and career goals
• Medical, prescription drug, dental and vision benefits starting day one, including an onsite nurse and mental health counselor
• Partners Helping Partners program – fundraisers organized by partners to support each other during hard times