Quality Assurance Manager (Hybrid), Eurofins Built Environment Testing, Portland, OR

About the role

The Quality Assurance (QA) Manager is responsible for leading the development, implementation, and continuous improvement of the laboratory Quality System in accordance with Eurofins Built Environment Testing standards. This role ensures compliance with all applicable regulatory, accreditation, and client-specific requirements, while promoting the highest standards of quality and ethical conduct across laboratory operations.

Responsibilities

• Ensure adherence to the highest standards of quality and ethical conduct in all laboratory operations.
• Oversee the Quality Assurance (QA) program for multiple laboratory sites, providing guidance and support to ensure consistency and compliance.
• Maintain certifications and accreditations (NVLAP, AIHA, NELAC).
• Generate and submit comprehensive monthly QA reports for each assigned site.
• Analyze quality trends, track revised reports, and proactively identify opportunities for improvement.
• Identify and investigate systemic issues within laboratory operations.
• Conduct root cause analyses in response to audit findings, client complaints, training needs, data recall events, and other quality-related incidents.
• Recommend and implement effective corrective and preventive actions (CAPAs) to address ongoing or recurring nonconformances.
• Conduct and respond to external audits by clients and regulatory agencies.
• Perform internal system audits across departments; write audit reports, and review and approve corrective action responses.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve