Quality Assurance Manager

About the role

The Quality Assurance Manager will provide general supervision and technical guidance to QA Staff in the Muskogee Star facility. Ensures all products shipped to customers meet customer requirements and are compliant with technical specifications. Also responsible for implementing plans for and executing the Quality portion of the Integrated Management System. This position is the designated Quality Management Representative for the facility.

Responsibilities

• Manage the Quality System and maintain certifications
• Manage internal and external audits with QSE Manager
• Manage system for corrective and preventative actions
• Lead Quality Department and Quality Engineers
• Provide technical support for Operations and Sales
• Lead field service investigations and claim resolution
• Manage laboratory activities and budgets
• Lead product development and design activities
• Lead utilization of statistical quality methods
• Manage Quality reporting and implement Quality Plans
• Manage inspection process and subcontractors
• Share leadership of Supplier Quality Management

Requirements

• Degree in Engineering (Materials/Metallurgical Engineering preferred)
• Minimum 10 years' experience with API Tubular manufacturing or related industry
• Management of Quality or Operations function in manufacturing — actually leading teams in implementation of Quality tools
• Experience with API Q1 and ISO 9001 and auditing
• Experience with OCTG Distributors and Users a plus
• Demonstrated leadership skills in Quality and Operations of Industrial sector
• Experienced in leading teams in the implementation of Lean Manufacturing, DMAIC, SPC and other Quality and Process improvement tools

Skills

• Claims resolution — operational rig related
• Knowledge of API OCTG Finishing Operations a plus
• Level II or higher certification in Non-Destructive Testing Methods (EMI, UT, MPI)
• Minimum 2 years' experience in NDT
• Strong interpersonal and communications skills — articulate in written and oral communications
• Open-mindedness, adaptability, autonomy, desire to drive change

Benefits

• Medical, Dental, and Vision Coverage
• Company-Paid Life Insurance & Short/Long-Term Disability
• Profit Sharing: Up to 4%
• 401(k): Company match 4.5% with no vesting period
• Paid Parental Leave
• Paid Holidays: 10 days plus 1 floating holiday
• Paid Vacation Time
• Performance-Based Bonus Program
• Tuition Reimbursement

Safety is a core value. We maintain clear expectations, ongoing training, and shared accountability to protect our people every day.

Location

Muskogee, Oklahoma