Quality Assurance Manager
About the role
Why Join Pregis? Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.
Location: Conover, NC (with some travel to Aurora, IL (20%-25%)).
The Quality Assurance Manager reports to the Director of Operations and will oversee all activities related to Quality Control and Quality Assurance. The QA Manager will execute key projects related to process improvement based on data collected from Quality Control and feedback from Field Service and Customers. The QA Manager works with both Operations and Service to identify and correct process failures and will provide support in project management, change management, SOP documentation and management. The QA Manager will also lead and drive the business unit’s initiatives to obtain and maintain ISO 9001 certification.
Responsibilities
- Executing quality complaint investigations, root cause analysis, troubleshooting, data collection and proposes solutions.
- Demonstrating appropriate project management skills and use of DMAIC/Lean methodology in execution of projects.
- Creating and executing continuous improvement projects and Design of Experiments to improve quality and optimize equipment and process performance within production applications.
- Engaging with production to develop new products and supporting process development through PFMEA – (Process Failure Mode Effects Analysis).
- Developing documentation for new test procedures, products, and processes.
- Routinely monitoring production through periodic Q/C checks and evaluation of routine checks made by in-house line leaders.
- Assisting in creating quality assurance plans for new products to