Quality Assurance Manager

Key Responsibilities

• Lead development, implementation, and maintenance of quality assurance systems and procedures
• Ensure effective document control, change management, and quality governance practices
• Maintain alignment with internal quality policies and external regulatory standards
• Compliance & Audit Management
• Ensure compliance with applicable regulatory, industry, and customer QA requirements
• Lead preparation for and response to internal, customer, and regulatory audits
• Manage corrective and preventive action (CAPA) processes and verification of effectiveness
• Risk Management & Prevention
• Identify quality risks through audits, data analysis, and process reviews
• Proactively implement preventive actions to reduce quality incidents and nonconformances
• Support risk assessments for new products, process changes, and suppliers
• Process & Product Quality Assurance
• Partner with Operations and Engineering to ensure quality is built into processes and designs
• Support development and maintenance of control plans, standards, and validation activities
• Oversee investigation and resolution of systemic quality issues
• Continuous Improvement & Performance Management
• Drive moderate to significant improvements in quality assurance effectiveness and maturity
• Define and track QA KPIs such as audit results, CAPA effectiveness, and compliance trends
• Support Lean, Six Sigma, or other improvement initiatives through a QA lens
• Cross‑Functional Partnership
• Partner with Manufacturing, Supply Chain, Engineering, Regulatory, and Customer teams
• Support new product introductions, changes, and transfers from a QA perspective
• Influence alignment on quality priorities and prevention-focused decision-making
• People Leadership & Talent Management
• Manage and develop quality assurance staff through coaching, performance management, and development planning
• Establish staffing and capability plans to meet compliance and quality system needs
• Provide input and authority for hiring, promotion, and reward decisions in alignment with company guidelines
• Communication & Influence
• Communicate quality system performance, risks, and improvement plans to leadership
• Prepare and present QA metrics, audit outcomes, and compliance updates
• Influence adoption of a strong quality culture and accountability across the organization

Qualifications

• Education & Experience: Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required. Master’s degree or professional certification (CQE, CQA, Six Sigma Black Belt) preferred. Typically 7 or more years of progressive experience in quality assurance, quality systems, or regulated environments. Prior people management or QA leadership experience required.
• Knowledge, Skills & Abilities: Strong knowledge of quality assurance systems, audits, and compliance requirements. Experience leading CAPA, risk assessments, and preventive quality initiatives. Proven ability to lead teams and deliver results through others. Demonstrated capability to manage moderately complex quality and regulatory challenges. Strong analytical, problem-solving, and decision-making skills. Ability to influence cross-functional partners and senior stakeholders. High level of integrity, rigor, and prevention-oriented mindset.
Additional Job Details:
• Management – M2 Organizational Impact: Works to achieve operational, functional, and/or business targets within team with direct impact on departmental or job family results. Delivers operational results that have impact on the immediate or short-term results (e.g., less than 1 year) for the department and/or job family group. Plans and establishes goals and objectives for a team typically comprising of intermediate-level professionals and entry level professionals.
• Communication & Influence: Communicates with parties within and occasionally outside of own department or job family, which may include external clients or partners depending upon the job area. Requires ability to influence others outside of own job area on policies, practices and procedures.
• Innovation & Complexity: Responsible for making moderate improvements of processes, systems, or products to enhance performance of the job area. Problems are difficult and moderately complex and typically impact multiple departments or job family. Problems are typically solved through drawing from prior experience and analysis of issues.
• Leadership & Talent Management: Manages a team typically comprising of intermediate-level professionals and entry level professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results. Typically has hiring, firing, promotion, and reward authority within own area, in accordance with manager review and approval.
Additional Information:
• Equal Employment Opportunity and Affirmative Action: Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
• No Soliciting: Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.