Quality Assurance Manager

About the role

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400, 777, and A-330 aircraft to accomplish its missions.

Essential Functions

• Participates in the company's Safety Management System (SMS) in accordance with the responsibilities detailed in the Safety Management System Manual
• Responsible for taking an active role in promoting a positive attitude toward safety and compliance within National Airlines as evidenced by:
  • National Airlines' ability to exceed minimum CFR requirements
  • Preventing and correcting inspection problems/discrepancies
  • Ensuring that National Airlines assumes an ongoing quality assurance role
  • Continually monitoring inspections/maintenance operations procedures to ensure that the highest degree of safety is maintained
• Ensures that CASP personnel understand their responsibilities, with regards to the CASP process, to promote safe practices
• Establishes, maintains, and ensures compliance with National Airlines' Continuous Analysis and Surveillance Program (CASP), as described in National Airlines' General Maintenance Manual (GMM)
• Prepares, amends, and maintains National Airlines' Continuous Analysis and Surveillance program (CASP)
• Compiles CASP data and the preparation of the monthly CASP reports in accordance with the procedures contained in National Airlines' CASP Program
• Establishes, audits, and approves outsourced vendors. This includes overhaul facilities, contract maintenance facilities, and vendors used to inspect and/or calibrate tools and/or parts for National Airlines aircraft
• Ensures compliance with the items defined in the Internal Evaluation Program interfacing/relating to the CASP process/program
• Performs Safety Risk Analysis, Safety Risk Management functions and serves as the department's safety analyst
• Responsible for maintaining CASP and Safety Data Base entries
• Performs other duties as assigned

Qualifications

• Must hold a mechanic certificate with both airframe and power plant ratings and have held these ratings for at least 3 years
• Must have at least 3 years of maintenance experience on different types of large airplanes with 10 or more passenger seats with an air carrier or certificated repair station, 1 year of which must have been as maintenance inspector or quality assurance auditor
• Must have at least 1 year of experience in a supervisory capacity
• Must possess a demonstrated knowledge and full understanding of the CFR, 14 CFRs and the maintenance and airworthiness requirements
• Must maintain currency in the training as defined in National Airlines' General Maintenance Manual and maintain records to document that the required training has been satisfactorily accomplished
• This position must be filled by an individual on a full-time basis
• Must be able to read, write and speak English fluently
• The Manager of Quality Assurance is subject to an annual qualification/performance standard audit and review. The audit/review will be completed by the Director of Quality Control
• Must meet the performance requirements and standards defined herein. The DQC will conduct periodic performance evaluations of the Manager of QA to ensure that he/she continuously meets the performance standards for this position. The evaluation includes, but is not limited to the following areas:
  • Ability to promote positive attitudes towards safety and compliance within National Airlines organization
  • Ability to comply with the safety attributes contained within the Maintenance program
  • Ability to perform the duties and responsibilities defined herein in compliance with National Airlines approved/accepted manuals, as applicable, the 14 CFRs, applicable FAA Orders, Handbook Bulletins, HBATs, FSATs, FSIBs, SAIBs, HBAWs, advisory circulars

Physical Demands

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, telephone, copy machine/printer
• Ability to sit at a computer terminal for an extended period
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting up to 10 pounds

Work Environment

• Moderate noise (i.e., business offices with computers, phones, printers, and overhead lights)
• Ability to work in a confined office or open cubicle environment