Quality Assurance Manager

Company Overview

MODULE X SOLUTIONS is a rapidly growing modular manufacturing business that serves marquee corporate and government customers in renewable energy, network infrastructure, battery storage, telecommunications, petrochemical, utility, transportation, and other verticals. We design, engineer, and manufacture products to our customers’ specifications. We are a proud Shreveport‑based company working to support our employees and our community. Visit us at www.ModuleXSolutions.com.

Job Summary

A Quality Assurance Manager oversees an organization’s quality management system, leads audits, manages quality teams, and ensures products or services meet regulatory, customer, and internal standards. The manager is responsible for a team of supervisors and an organization of 50 teammates and growing. The QA department must meet daily support requirements for products in production and help ensure compliance with drawings and specifications in a timely fashion.

Essential Duties and Responsibilities

• Safety first and last – take full ownership of teammate health and safety by requiring PPE compliance, ensuring proper training, and keeping work areas clean and free of trip hazards.
• Ensure customer satisfaction by delivering high‑quality products on time and owning customer relationships.
• Early adoption and deployment of Lean tools to improve efficiency and key performance indicators (KPIs).
• Walk the talk.
• Build and develop a leadership team that can scale to customer needs; grow and develop leaders, promote a culture of open feedback, problem‑solving, lack of blame, and trust to build high‑functioning teams.
• Work with supervisors to perform daily scheduling of quality‑assurance inspectors to support production and shipping schedules.
• Coach supervisors and QC inspectors to perform their duties to the best of their ability.
• Take appropriate actions on nonconforming product and customer complaints.
• Perform or arrange internal audits of the quality management system at prescribed intervals.
• Assist the Quality Director with managing the Quality Management System and reviewing its effectiveness.
• Perform root‑cause analysis of nonconforming products and conduct studies to implement product improvements.
• Verify that all quality documentation is maintained and properly completed.
• Maintain equipment calibration and supporting record keeping, ensuring equipment is calibrated according to appropriate schedules.

Qualifications

• 2+ years’ experience providing quality assurance and quality control on projects.
• 5+ years in management roles in a manufacturing environment.
• Lean manufacturing experience is a plus.
• RCCA, Six‑Sigma, or other continuous‑improvement experience preferred.
• Certification in a quality‑related area desired.
• Bachelor’s degree in a technical field desired.
• Knowledge and experience with manufacturing inspection processes.
• Effective written and verbal communication skills.
• Self‑motivated; works well with or without supervision.
• Strong organizational skills and a methodical approach to work.
• Ability to work on multiple projects simultaneously.
• Detail‑oriented; able to read and interpret drawings, BOMs, options, shop details, etc.
• Good attendance record and strong sense of personal responsibility.
• Personal computer skills required.
• Must be able to pass a drug test and background check.
• Ability to work safely.
• Experience maintaining and updating a quality manual and supporting QMS documentation; familiarity with ISO 9000/9001 standards is a plus.

Work Environment

While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to excessive noise, extreme heat, extreme cold, and heights. When participating in activities on the shop floor, the noise level is typical for a fabrication shop and ear plugs may be used as necessary.

Benefits

• Opportunity for advancement
• Paid time off
• Parental leave
• Relocation bonus
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Tuition assistance