Quality Assurance Manager

About the role

The Quality Assurance Manager is responsible for driving quality excellence across all active construction projects by establishing, monitoring, and continuously improving Ironmark's quality standards. This role serves as a trusted resource to project teams, conducting routine job site quality reviews, identifying risks before they impact project outcomes, and partnering with field and project management teams to ensure work is completed safely, accurately, and in accordance with contract documents, company standards, and industry best practices.

Responsibilities

• Partner with Project Managers, General Superintendents, Superintendents, and field teams to ensure compliance with contract documents, approved submittals, owner requirements, manufacturer requirements, building codes, and Ironmark quality standards.
• Conduct formal QA plan reviews of project plans, specifications, approved submittals, shop drawings, details, and other contract documents to identify quality risks, constructability concerns, and scope or interface gaps, and develop a comprehensive, project-specific quality control plan for each project.
• Document review findings and confirm that required inspections, hold points, mock-ups, testing, and verification activities are incorporated into the project execution plan.
• Establish and implement appropriate levels of quality control for multiple trades and concurrent construction activities.
• Conduct routine and milestone-based field inspections to evaluate workmanship, installation methods, materials, equipment, and overall compliance with project requirements.
• Create, maintain, and distribute quality assurance and quality control checklists, inspection records, deficiency logs, completion lists, punch lists, and related reports, and ensure identified concerns are assigned, tracked, and resolved in a timely manner.
• Work collaboratively with project teams, trade partners, consultants, architects, manufacturer representatives, and owner representatives to resolve quality-related concerns.
• Review project as-built documents, closeout materials, and other required deliverables for completeness and accuracy prior to submission.
• Lead and manage Ironmark's warranty department across all operating markets, establishing and maintaining consistent procedures, service expectations, documentation, reporting, and accountability from warranty intake through final resolution.
• Develop, maintain, and continuously improve Ironmark quality standards, best practices, inspection procedures, and trade-partner scope checklists.
• Track quality trends across projects, identify recurring deficiencies and root causes, and recommend improvements to construction methods, design coordination, trade-partner management, and internal processes.
• Provide training, coaching, and technical guidance to project and field teams regarding quality expectations, inspection practices, contractual accountability, and lessons learned.

Requirements

• Minimum of 5 years of experience in leadership roles such as Quality Assurance, Superintendent, or Project Manager in ground-up, wood-frame, multifamily construction.
• Bachelor's degree in Building Science, Construction Management, engineering, or another related field.
• Demonstrated ability to read and interpret construction plans, specifications, submittals, shop drawings, details, and contract documents.
• Experience managing project punch, turnover readiness, deficiency closeout, and warranty processes.
• Proficient in Microsoft Word, Excel, and Outlook.
• Knowledge of construction management software such as Procore and Microsoft Project.
• OSHA training, CPR/First Aid certification, and LEED training encouraged.
• Excellent communication, organization, documentation, coaching, and leadership skills.