quality assurance manager

What's In It For You

• Affordable medical, dental, and vision insurance available day one of employment
• 401(k) retirement savings plan with immediate vesting of company match and core contributions
• Paid vacation, holidays, and sick time
• Paid parental leave
• Adoption assistance
• Flexible Spending Accounts (medical, dependent daycare)
• Health Savings Account
• Life Insurance (AD&D), Supplemental AD&D
• Key Job Responsibilities

Lead and Maintain the QMS

• Lead and maintain the Gardner Cryogenics and Rotoflow Quality Management System (QMS) in alignment with ISO 9001:2015, customer specifications, industry standards, and Air Products policies.

Develop and Execute Long-Term Quality Strategy

• Drive the integration of quality into daily manufacturing operations through KPI visibility, operational engagement, problem solving, and cross-functional collaboration.
• Partner with Engineering, Operations, Procurement, and Product Management teams to integrate quality requirements throughout product design, manufacturing, testing, and field support processes.
• Provide leadership, coaching, and development for Quality Assurance and Quality Control personnel.
• Establish quality objectives, key performance indicators (KPIs), and continuous improvement initiatives that support business performance.

Support Investigations and Continuous Improvement

• Review and evaluate quality data, trends, and metrics to identify process improvement opportunities and preventative actions.
• Provide oversight of internal audits, external audits, certification activities, management review processes, and quality performance reporting.
• Maintain quality policies, procedures, work instructions, and controlled documentation to support consistent execution of the QMS.
• Support investigations of nonconformances, quality escapes, customer complaints, and supplier quality issues, including robust root cause analysis and corrective/preventive actions.
• Act as the primary quality representative for customers, audits, and quality-related escalations.
• Support contract reviews and customer-specific quality requirements to ensure requirements are understood, flowed down, and met.
• Lead cross-functional improvement projects focused on product quality, delivery, customer satisfaction, operational excellence, and data-driven decision making.

Champion a Culture of Quality

• Champion a culture of quality, compliance, accountability, and continuous improvement across all functions and levels of the organization.
• Serve as a key member of the leadership team, providing quality-related insights, risk assessments, and recommendations that influence business and operational decision-making.