Quality Assurance Manager

About the role

Dura-Line, an Orbia business, is seeking a skilled and passionate Quality Manager for our Garden Street manufacturing facility in Elyria, Ohio. This crucial role involves leading Quality Assurance processes, implementing lean manufacturing initiatives, and fostering a culture of unwavering compliance with quality standards, expectations, and contract-specific documents. We are looking for a change agent ready to make a substantial impact and drive long-term success through strategic focus and effective leadership.

Responsibilities

• Resolve quality issues by identifying problems, examining solution options, implementing action plans, and providing resources.
• Collaborate and participate in quality internal audits; ensure plants execute robust corrective actions without delay and ensure readiness for all internal and external quality audits.
• Develop the annual audit plan, train internal audit team members, perform duties as Lead Internal Auditor, and provide ongoing communication/reporting of results, including working with external 3rd party registration/surveillance audits.
• Oversee the controlled document system, including a final review of all changes to procedures, work instructions, forms, master lists, and other associated documents to ensure quality certification requirements are met.
• Manage and prioritize ongoing continuous improvement projects directly related to operational processes to support business needs and ensure customer satisfaction.
• Responsible for process execution at the plant, including Complaints, Change Control, Deviations, Laboratory Investigations, CAPA, ECOs, extension requests, Engineering Change Orders, supplier approval/validation process, and change management.
• Manage and supervise the quality department at the assigned manufacturing location, including all aspects of planning and task management within the department.
• Elevate Dura-Line’s quality mentality and culture; drive and engage people in cross-functional teams and internal customers (operations, functional groups, corporate).
• Ensure operational processes and subprocesses at the plant follow TL-9000 requirements, including inspection/testing methods, calibration of M&TE, control of non-conforming products, operational training, supply chain development, FAI, final audits, and document control to ensure product quality and customer satisfaction.
• Develop standard work, maintain and create work instructions, SOPs, and training guides for the team.

Requirements

• Bachelor’s Degree in Engineering (chemical or mechanical preferred) or 8-10 years of related work experience as an experienced quality manager in a lean manufacturing plant.
• 8-10 years in a Quality role working with a certified quality management system (QMS) in manufacturing operations, including quality administration and project management.
• Proven track record in implementing and sustaining quality-oriented process improvements.
• Previous experience leading both internal and external audits; familiarity with TS/TL/ISO standards.
• Firsthand experience recommending and implementing enhancements to the quality system that result in improved corporate quality performance, increased customer satisfaction, and simplification of processes to reduce costs.
• Strategic and result-focused mindset to synthesize data and provide recommendations for compliant paths forward.
• Experience with Six Sigma methodology – certified Green Belt or higher is a plus.
• Hands-on role requiring agility, servant leadership, and engagement at the plant; must be independent and take initiative to drive improvements.
• Strong proficiency in Microsoft tools (Word, Excel, Outlook); experience with ERP or SAP systems is a plus.

Physical Requirements

• Prolonged periods on the plant floor or warehouse area working in a manufacturing environment that may require walking, standing, etc., including operating a forklift.
• Time spent in an office environment, on a computer, or in meetings.
• Must be able to lift up to fifty (50) pounds.
• Must be able to work in variable weather conditions and in an environment with many noises.
• Comfortable wearing appropriate PPE while in production and warehouse areas.

Pay

The compensation for this position typically ranges from $98,000 to $181,500 annually. The actual base pay offered will be based on multiple factors, including job-related knowledge/skills, experience, geographical location, and internal equity. The compensation package may also include short- and long-term incentive compensation.

Benefits

• Comprehensive healthcare coverage.
• 401(k)-retirement savings plan with a 9% company match.
• Paid company holidays, vacation time, sick time, and parental leave.
• Short- and long-term disability leave.
• Employee assistance program.

About Us

Dura-Line is a premier manufacturer of plastic conduit pipes, creating pathways that connect people and information worldwide. Quality, sustainability, and safety are paramount values at Dura-Line. We strive to create an inclusive workplace guided by Orbia’s values: Be Brave, Take Responsibility, and Embrace Diversity. Dura-Line is part of Orbia, a community of businesses focused on advancing life around the world through food security, reducing water scarcity, reinventing cities and homes, connecting communities to data infrastructure, and expanding access to health and wellness with advanced materials.