Quality Assurance Manager

Responsibilities

• Establish and track Quality department goals and objectives.
• Determine Quality department standards, practices, and procedures.
• Establish and maintain product Quality Standards.
• Track external customer Quality issues, including concerns, rejections, PPM, and 8D problem solving.
• Track internal customer Quality issues, including Rejection Tags and Process Alerts.
• Track supplier Quality issues and performance.
• Work in conjunction with corporate personnel to support customers.
• Support plant safety procedures and safety policies.
• Direct lab personnel regarding performance and material testing.
• Allocate Quality resources to project teams, programs, and manufacturing process improvement teams.
• Assist in daily review of production quality performance.
• Assist Production and Maintenance to achieve effective and efficient production of quality parts.
• Schedule and chair regular Quality Review meetings to appraise Management of Quality Department issues to ensure suitability and effectiveness of the Quality System.
• Work with Engineering to develop project launch strategy, capital needs, program timing in support of all APQP, PPAP, MSA, and IATF16949 requirements.
• Work with Quality Engineers and Technicians to document trends in quality, compare against customer standards and plant goals.
• Support advance Quality activities, elements, and schedules.
• Represent the Carey plant at the customer in the area of Quality.
• Develop short- and long-term strategy to support customer requirements, as required.
• Manage safety as an equal to other key functions.
• Monitor departmental action items to ensure timely and effective correction of issues.
• Hold supervision and employees accountable for safety activities.
• Support safety training and ensure personnel are in attendance.
• Know details of all injuries and of corrective actions taken.

Deliverables

• Department and assigned plant KPI reports.
• Plant-level Monthly Quality Report to Director of Quality.
• Overall Quality department goals and plan.
• Annual employee performance reviews.
• Customer issues and corrective actions logs.
• Process Alert and nonconformance Rejection logs.

Requirements

• Bachelor’s Degree required.