Quality Assurance Manager

About the role

This position is responsible for overseeing quality systems, ensuring products and processes meet internal standards and customer requirements, and maintaining compliance with all applicable regulations. Day-to-day tasks include managing quality audits, monitoring production quality metrics, leading root cause analysis and corrective actions, and updating quality documentation and procedures. The Quality Assurance Manager collaborates closely with operations, engineering, and supply chain teams to drive continuous improvement and reduce defects, waste, and rework. This role also involves training and coaching team members on quality policies, supporting customer quality inquiries, and reporting on performance to leadership.

Responsibilities

• Oversee quality systems and ensure products and processes meet internal standards and customer requirements
• Maintain compliance with all applicable regulations
• Manage quality audits and monitor production quality metrics
• Lead root cause analysis and corrective actions
• Update quality documentation and procedures
• Collaborate with operations, engineering, and supply chain teams to drive continuous improvement and reduce defects, waste, and rework
• Train and coach team members on quality policies
• Support customer quality inquiries
• Report on performance to leadership

Qualifications

• Experience with quality management systems, including development, implementation, and continuous improvement of quality processes and SOPs
• Strong skills in data analysis, root cause investigation, and corrective and preventive action (CAPA) methodology within manufacturing or packaging environments
• Knowledge of regulatory, safety, and industry standards relevant to food, consumer, household, or industrial products, and ability to ensure compliance
• Proficiency in leading audits, inspections, and quality reviews, and in preparing accurate documentation, reports, and performance metrics
• Effective communication and leadership skills, with experience training, coaching, and influencing cross-functional teams
• Ability to work on-site in Haslet, TX, manage multiple priorities, and adapt in a fast-paced, high-volume environment
• Bachelor’s degree in Quality, Engineering, Science, or a related field, or equivalent combination of education and relevant experience
• Previous quality assurance or quality management experience in contract packaging, manufacturing, or supply chain operations preferred
• Proficiency with standard office and quality tools (e.g., spreadsheets, quality software, statistical tools) is beneficial

Candidates must be legally authorized to work in the United States without current or future employer sponsorship.