Quality Assurance Inspector - Phoenix Products

About the Role

Uses Bill of Materials from engineered prints to create shipping paperwork for each job scheduled to deliver to the customer. Tracks job completion via a job tracking spreadsheet to ensure all previous inspections have been passed. Documents, inventories, and photographs all ship-loose items associated with each unit. Conducts final inspections on all units prior to shipping, packages and labels ship-loose parts, and ensures all parts ship with their respective units. Takes final pictures of completed units after loading to verify quality before departure. Maintains QA documentation, executes ISO9001 and UL Quality Assurance manual functions, identifies non-conformances, and executes root cause and corrective action plans. Inspects work in process and finished products for compliance with engineered prints and customer specifications, verifying proper functioning of all components. Drives Built-In Quality initiatives across all shops to ensure defect-free, complete shipments. Performs other duties as assigned.

Responsibilities

• Create shipping paperwork using Bill of Materials from engineered prints.
• Use job tracking spreadsheet to confirm all prior inspections are completed and passed.
• Document, inventory, and photograph all ship-loose items for each unit.
• Conduct final inspections on all units before shipping.
• Package and label all ship-loose parts, ensuring they ship with their respective units.
• Take final pictures of completed units after loading to ensure quality.
• Maintain QA documentation and execute ISO9001 and UL Quality Assurance manual requirements.
• Identify non-conformances and execute root cause and corrective action plans.
• Inspect work in process and finished products for compliance with engineered prints and customer specifications.
• Verify proper functioning of all components.
• Drive Built-In Quality initiatives to ensure all finished products ship defect-free with no missing parts.

Requirements

• High School diploma or GED.
• 3-4 years of relevant experience.
• 2+ years of ISO9001 or similar quality management system experience.

Preferred Qualifications

• NACE Level I, II, or III certification.
• AWS CWI certification.
• Prior experience in a power systems industry, especially standby power applications.

Skills

• Safety: Fully supports and follows safe work behavior, prioritizing safety in the workplace.
• Job-Specific Skills: Demonstrates mastery of required knowledge and skills, applying them effectively to resolve job-related challenges.
• Results-Oriented: Strong sense of urgency, commitment to achieving results despite obstacles, and ability to adjust schedules without sacrificing quality.
• Adaptability: Adapts to changing business needs, conditions, and work responsibilities; open to new methods and approaches.
• Stress Management: Maintains effectiveness under pressure, handles multiple tasks, and remains calm in stressful situations.
• Interpersonal Skill: Anticipates and understands concerns of others, develops positive relationships, and handles challenging situations with discretion.
• Fostering Teamwork: Listens and responds constructively to team members, supports ideas, and works toward solutions that all can support.

Working Conditions

Physical Demands

• Climbing: Occasionally (up to 3 hours/day).
• Stooping/Kneeling: Frequently (3-6 hours/day).
• Crouching/Reaching: Occasionally (up to 3 hours/day).
• Standing/Sitting: Frequently (3-6 hours/day).
• Walking: Occasionally (up to 3 hours/day).
• Grasping/Repetitive Motion: Frequently (3-6 hours/day).
• Talking/Hearing: Frequently (3-6 hours/day).
• Pushing/Pulling/Lifting (up to 25 lbs): Occasionally (up to 3 hours/day).

Environmental Conditions

• Inside Conditions: Occasionally (up to 3 hours/day) – protection from weather but not temperature changes.
• Outside Environmental Conditions: Occasionally (up to 3 hours/day) – no effective protection from weather.
• Extreme Heat: Frequently (3-6 hours/day) – temperatures above 100°F for periods over one hour.
• Hazards: Constantly (6-8 hours/day) – includes proximity to moving mechanical parts, electrical current, working in high places, exposure to heat/chemicals.
• Atmospheric Conditions: Occasionally (up to 3 hours/day) – exposure to fumes, odors, dust, mists, gases, or poor ventilation.
• Oils: Occasionally (up to 3 hours/day) – air and/or skin exposure to oils and cutting fluids.

Work Environment

• Stress Load: Regular exposure to stress (20-80% of the time).
• Workload Fluctuation: Frequent changes in priorities, complexity, and quantity of work.
• Work Schedule: Routinely performed during regular business hours with rare exceptions.
• Problem Solving: Requires problem-solving ability; established examples or guidance may not always be available.
• Creativity: Requires some creativity to generate solutions or improve effectiveness within established boundaries.
• Autonomy: Job is regularly monitored; some discretion in decision-making and setting priorities within established parameters.
• Organizational Impact: Performance has a noticeable immediate impact on expenses, efficiencies, or department objectives.
• Supervisory Responsibility: No subordinates; may work independently or as part of a team.