Quality Assurance Engineer II, RBKS SMB

About the role

Amazon's Ring is looking for a highly energetic, detail-oriented, customer-centric, and technically-savvy Quality Assurance Engineer to test the E-commerce Websites and mobile applications of Ring. QAEs at Amazon are excellent individual contributors capable of understanding business requirements and converting them into QA-understandable test cases, driving test execution, and capturing errors.

QAEs need to understand application performance and functionality, dive deep into various features, and take ownership to drive issues and processes to closure. They should be adaptable to a dynamically changing work environment to suit customer needs and are responsible for building and maintaining automation for web and mobile applications.

Responsibilities

• Understand business requirements and convert them into comprehensive, QA-understandable test cases and test plans ensuring adequate test coverage
• Create, maintain, and execute test cases/suites for web and mobile applications (iOS/Android/Fire platforms), and analyze results
• Build and maintain stable, reusable test automation for web applications and mobile apps
• Drive test execution across multiple software releases, capturing and triaging errors effectively
• Troubleshoot issues down to root cause and create detailed bug reports
• Evaluate application performance and functionality; dive deep on features to identify risks and quality gaps
• Prepare precise test completion reports for management to review and approve releases
• Participate in test planning efforts and communicate status to stakeholders
• Work as part of a team of experienced QA engineers testing multiple concurrent software releases
• Monitor release dashboards and ensure tickets are validated in different environments
• Log accurate tickets, run functional, performance, load, and other tests, and document failures
• Be an advocate for quality

Qualifications

Basic Qualifications

• 3+ years of quality assurance engineering experience
• Experience in automation testing
• Experience in manual testing
• Experience as QA lead on medium to large sized projects

Preferred Qualifications

• Experience with at least one automated test framework like Selenium or Appium
• Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

About the team

Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone while working hard to bring communities together. Ring is an Amazon company.

Pay

• USA, CA, Hawthorne: 126,300.00 - 160,000.00 USD annually
• USA, TX, Austin: 113,900.00 - 160,000.00 USD annually

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and options for Supplemental life plans)
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave
• Sign-on payments and restricted stock units (RSUs)

Learn more about our benefits at Amazon Jobs Benefits.