Quality Assurance Engineer I

About the role

Plan, direct, and support activities to assess and provide root cause analyses and corrective action implementation for Critical Power Solutions Division (CPSD) quality problems.

Responsibilities

• Maintain and improve the QA/QC program as defined in the Company's Quality Policy Manual.
• Implement preventive actions to reduce and/or prevent quality problems.
• Investigate quality problems by reviewing quality trends, tracking the root cause(s), coordinating corrective actions, and implementing appropriate adjustments.
• Resolve inquiries to satisfaction in a professional, timely manner, responding verbally and/or in writing.
• Communicate with new suppliers to familiarize them with MEPPI Quality Assurance procedures; evaluate supplier quality and ability prior to approval.
• Interact with various levels of employees in Engineering, Sales, Operations, and Service Departments to prevent and/or remedy quality problems.
• Travel to customer and/or supplier locations to analyze and remedy quality problems, often on short notice.
• Coordinate customer and supplier visits and prepare documents to support customer and 3rd party audits.
• Contact suppliers to discuss material specifications, service requirements, needs, and quality problems caused by material and/or subcomponents.
• Develop and implement quality control policies, procedures, specifications, forms, checklists, and reports for services, incoming material, and factory assembly, testing, and shipping.
• Approve test reports and inspection reports as required.
• Develop procedures and implement programs for calibration/certification of tools, test devices, etc.
• Review suppliers' quality assurance programs and assist them to meet MEPPI requirements.
• Coordinate the resolution of material or service deficiencies and the disposition of non-conforming reports (MRRs).
• Assist in the Company's ISO-9001 efforts and lead internal audits.
• Maintain a working knowledge of applicable government standards, quality codes, industry standards, and Mitsubishi specifications.

Requirements

• Bachelor’s Degree in Mechanical/Electrical Engineering, Industrial Management, or other related technical area.
• 0 to 2 years’ experience in quality control in a manufacturing environment or equivalent education and experience.
• Basic knowledge of quality control, engineering, production, lean manufacturing, ISO 9001, and statistical methods and techniques.
• Developed verbal and written communication skills.
• Developed computer skills with an emphasis on MS products.

Benefits

• Comprehensive Health Coverage: MEPPI pays up to 90% of the cost for medical, dental, and vision plans.
• Retirement Plans: 401(k) match of up to 4%.
• Generous Paid Time Off: Earn vacation after just 90 days, plus 12 paid holidays annually.
• Career Growth: Access to professional development programs and educational assistance.
• Employee Perks: On-site fitness center (Warrendale, PA), wellness program, profit sharing, and employee discounts.