Quality Assurance Engineer

About the role

Credigy's Product Strategy team is seeking a Quality Assurance Engineer who will ensure the reliability, scalability, and integrity of our critical applications and data workflows. This role requires a combination of technical expertise and strong communication skills.

Responsibilities

• Execute and audit production SQL updates; maintain and troubleshoot complex stored procedures to ensure data accuracy and compliance.
• Triage, route, and monitor service tickets in Jira Service Management; refine automation rules as needed to keep workflows running smoothly.
• Partner closely with business users to translate their needs into technical tasks and close the feedback loop with speed and clarity.
• Perform functional QA testing across new and existing systems, document results thoroughly, and uphold release quality at every stage.
• Trace processes from origin through downstream systems, reading application code and SQL stored procedures to understand system behavior and surface improvement opportunities.
• Contribute to the development of scalable QA practices, test-case frameworks, and process documentation that the team can build on over time.

Requirements

• 3+ years of experience in production support, business/operations systems, or a similar role — financial services or fintech background preferred.
• Advanced SQL proficiency, including writing and optimizing queries, auditing production data updates, and troubleshooting stored procedures.
• Hands-on experience configuring workflows in Jira Service Management or a comparable ITSM platform.
• Ability to read and follow application code (e.g., Python, C#, TypeScript) well enough to debug logic and trace data flow.
• Strong analytical and problem-solving skills, with clear written and verbal communication and comfort interfacing with non-technical stakeholders.
• Familiarity with QA methodologies and test-case design principles.

Preferred

• Bachelor’s degree in information systems, Computer Science, Engineering, or a related field.
• ITIL, Agile, or comparable certifications.
• Experience working in specialty finance, fintech, or similar data-intensive environments.

Benefits

The Credigy experience includes medical, dental, and vision coverage through Cigna, STD, LTD, and basic life insurance at no cost to you. You'll also have access to a 401(k) with company match, generous PTO, paid parental leave, volunteer time off through Credigy Cares, and a range of workplace perks designed to support how you work best — from a thoughtfully equipped office environment to the technology and tools that help you do your best work.