Quality Assurance Engineer 2

About the role

At Hologic, we are seeking a Quality Assurance Engineer – Product Quality to manage product holds, stop ships, corrections, and field actions. This role involves developing and maintaining Quality Management System (QMS) procedures, collaborating with cross-functional teams, and driving process improvements to ensure compliance and efficiency.

Responsibilities

• Develop and maintain QMS procedures and work instructions for product holds, stop ships, and corrections/removals.
• Plan, execute, and monitor field actions, recalls, and corrective actions.
• Liaise with corporate process owners, external vendors, and cross-functional teams.
• Document progress, track closure of records, and create training materials.
• Conduct complex investigations and provide clarity into root cause findings.
• Identify process improvements and recommend enhancements to quality systems.
• Provide training, guidance, and ongoing support to ensure proper utilization of quality tools and systems.

Requirements

• Strong understanding of Quality Management Systems (QMS) and regulatory requirements, including field action management, product holds, and stop ships.
• Familiarity with FDA regulations, ISO 13485 standards, and corrective/removal action processes.
• Knowledge of product lifecycle management systems and best practices for tracking quality records.
• Expertise in root cause analysis methodologies and corrective action processes.

Qualifications

• Proven ability to develop, implement, and maintain QMS procedures and work instructions for product holds, stop ships, and corrections/removals.
• Strong organizational skills to plan, execute, and monitor field actions, recalls, and corrective actions.
• Effective communication skills to liaise with corporate process owners, external vendors, and cross-functional teams.
• Technical writing skills for documenting progress, tracking closure of records, and creating training materials.
• Ability to conduct complex investigations and provide clarity into root cause findings.
• Proficiency in identifying process improvements and recommending enhancements to quality systems.
• Experience in providing training, guidance, and ongoing support to ensure proper utilization of quality tools and systems.

Skills

• Proven ability to develop, implement, and maintain QMS procedures and work instructions for product holds, stop ships, and corrections/removals.
• Strong organizational skills to plan, execute, and monitor field actions, recalls, and corrective actions.
• Effective communication skills to liaise with corporate process owners, external vendors, and cross-functional teams.
• Technical writing skills for documenting progress, tracking closure of records, and creating training materials.
• Ability to conduct complex investigations and provide clarity into root cause findings.
• Proficiency in identifying process improvements and recommending enhancements to quality systems.
• Experience in providing training, guidance, and ongoing support to ensure proper utilization of quality tools and systems.

Behaviors

• Proactive and detail-oriented, ensuring timely execution of quality processes and compliance with regulatory requirements.
• Collaborative and team-oriented, building strong partnerships across functions to drive results.
• Problem-solving mindset, with a focus on continuous improvement and operational efficiency.
• Results-driven, with the ability to manage escalations and adverse trends effectively.
• Adaptable and resilient, thriving in a fast-paced, regulated environment.

Experience

• 2-4 years in Quality Assurance, Project Management or Customer Service roles in a medical device or related regulated industry.
• Hands-on experience with field actions, product holds, stop ship processes, and corrective/removal activities.
• Proven track record of supporting QMS initiatives, including integration and process improvements.
• Experience conducting complex investigations and implementing corrective actions.
• Familiarity with cross-functional collaboration on quality improvement projects.

Pay

The annualized base salary range for this role is $78,000-$122,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, education, business needs and market demand.

Schedule

Not specified.