Quality Assurance Coordinator (Food Safety & Product Recall)

We deliver the goods: competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K employer matching, education assistance, paid time off, and more. Growth opportunities performing essential work to support America’s food distribution system. Safe and inclusive working environment, including a culture of rewards, recognition, and respect. Hybrid work opportunities.

About the role

The Quality Assurance Coordinator plays a key role in supporting food safety, product recall, and supplier compliance efforts across PFG. This position coordinates recall-related activities, tracks compliance requirements, supports reporting and documentation, and partners with internal teams, suppliers, and operating companies to help ensure food safety and regulatory standards are met.

This is a food safety and product recall coordination role within the food distribution industry. It is not a software QA, engineering QA, testing, or IT quality assurance position.

Location: Remote
Reporting to: Director, Senior Quality Assurance

Responsibilities

• Support food safety programs, product recalls, supplier compliance, and quality initiatives across a national food distribution network.
• Coordinate product critical product events.
• Communicate with suppliers, customers, government agencies, and internal departments.
• Critical product events cost recovery functions.
• Organize and maintain critical product event documents, files, and records.
• Coordinate PFG supplier approval program compliance ensuring supplier load compliance and Environmental Social Governance documents via the Share-ify system.
• Overnight travel for training, audits, or product quality assessment testing at PFG OpCos or industry events.
• Manage the distribution of PFG compliance documents to customers who request them.
• Perform other duties as assigned.
• Comply with all policies and standards.

Requirements

• 0-6 months experience in Distribution Center Food Service Operations, Quality Assurance, Research & Development, Food Production/Operations, Supply Chain, or related discipline.
• Strong organizational and time management skills.
• Ability to manage multiple priorities and deadlines simultaneously.
• Excellent written and verbal communication skills.
• Ability to work independently in a fully remote environment.
• Comfortable interacting with suppliers, customers, and operating companies.
• Comfortable handling large volumes of email and requests during urgent situations.
• Overnight travel: ability to independently travel as needed, without restriction, by all modes of transportation, including car, plane, or train.
• Must be available to work overtime, including occasional evenings, weekends, holidays, and on-call assignments as business needs require. Recall events may require after-hours support.

Pay

$24-$26/hour

Benefits

• Day 1 Health & Wellness Benefits
• Employee Stock Purchase Plan
• 401K employer matching
• Education assistance
• Paid time off