Food Safety Quality Assurance Coordinator

About the role

The Food Safety Quality Assurance Coordinator is responsible for implementing and sustaining robust quality systems that ensure compliance with all regulatory and customer requirements. This role focuses on monitoring food safety, sanitation, and operational standards within the Customer Service Center (CSC), aligning processes with FDA, USDA, and HACCP guidelines.

Responsibilities

• Maintain and update all recordkeeping and key performance indicators (KPIs) related to the Quality Department and GQS, including compliance with food safety, sanitation, and regulatory standards for internal and airline customers.
• Ensure adherence to FDA, USDA, and local health department regulations through daily monitoring and verification activities.
• Conduct daily checks on Good Manufacturing Practices (GMPs), cooler and freezer temperatures, and HACCP documentation for accuracy and compliance.
• Perform environmental swabs and microbiological sampling; coordinate with local laboratories for timely analysis.
• Obtain and evaluate Chef Table samples to confirm compliance with product specifications.
• Aid the Quality Manager in delivering targeted training programs and initiatives to improve quality, food safety, and sanitation processes.
• Conduct workstation inspections, portion control checks, and dispatch/galley/equipment audits to ensure compliance with gold standards and specifications.
• Create charts, trending reports, training materials, and visual aids to support continuous improvement.
• Monitor and train employees on USDA-regulated garbage standards to maintain compliance.
• Provide oversight for commissary (Jump-off) locations and train hourly employees as needed.
• Perform other tasks as assigned to support quality and operational excellence.

Requirements

• Education: Associate Degree in a related field + strong QA experience, Completion of a Quality Control or Quality Assurance certification (e.g., ASQ certifications).
• Technical Skills: Proficient in Microsoft Office; ability to create and maintain trending charts, SOPs; skilled in using calculators, weight scales, thermometers, metal detectors, ATP testing equipment, and food processing equipment.
• Experience: Previous experience in food industry and quality assurance strongly preferred.

Qualifications

• Ability to work in cold environments (
• Strong mathematical, analytical, verbal, written, interpersonal, and organizational skills.
• Ability to work independently and act as a liaison for supervisors.

Skills

• Strong mathematical, analytical, verbal, written, interpersonal, and organizational skills.

Benefits

Not specified.

Pay

$16.00 - 23.00 per hour

Schedule

4:30 AM to 1:00 PM Friday - Tuesday