Quality Assurance Auditor (Supply) - Colorado Springs, CO

Responsibilities

• Applies knowledge in automated information systems (AIS) related to supply (G-Army AIMS, ISMS, AFMIS, and other systems as required).
• Uses DoD Publications, Army Regulations (ARs), Army Pamphlets (DA Pams) and FAR, Technical Manuals, Performance Work Statement (PWS), and other written publications and directives in the performance of required audits and duties.
• Evaluates the implementation and the effectiveness of the Quality Management System (QMS) IAW ISO 9001:2015 requirements and standards.
• Conducts internal audits IAW ISO 9001:2015.
• Evaluates the Supply Departments performance based on ISO, statutory, regulatory, PWS (contractual), and QMS requirements.
• Develops and updates internal audit checklists to use when conducting internal audits.
• Evaluates internal audit findings and results.
• Prepares and submits audit reports, evaluates responses, and assists with follow-up, preventative actions, and corrective actions as directed.
• Evaluates, investigates, and tracks Government evaluations and findings.
• Ensures timely response, evaluates responses, and assists with follow-up and corrective actions as directed.
• Conducts analysis and reviews problems to determine if problems are human error or systemic.
• Develops and recommends courses of action to correct problems.
• Identifies areas for improvement.
• Initiates and monitors Opportunities for Improvement (OFIs) IAW applicable procedures.
• Initiates, monitors, and assists with resolving Corrective Action Requests (CARs) and Preventive Action Requests (PARs) as directed IAW applicable procedures.
• Conducts process and product measurements and analysis IAW ISO 9001:2015.
• This may include developing performance measurements and metrics that include charts, graphs, reports, etc.
• Collects, evaluates, and analyzes data to determine performance trends.
• Assesses whether the Quality Policy and Quality Objectives are being met.
• Provides input, develops and updates presentation slides, and participates in Quality Reviews, Management Reviews, Process Improvement Team (PITs), and other events as directed.
• Uses technical writing skills to prepare reports, technical papers, procedures, work instructions, and other documents and correspondence as directed.
• Assists with the development, update, and review of procedures, work instructions, flow charts, and other documents as directed.
• Evaluates customer comments and assists with the resolution of customer complaints.
• Affirms overall customer satisfaction.
• Develops training plans and other related programs to enhance operations.
• Conducts training when required.

Qualifications

• High School graduate or equivalent (Bachelors Degree is Preferred).
• Formal civilian or formal military training in supply operations and management are desirable although on-the-job experience may be considered as a substituted for formal training.
• ISO 9001:2015 training highly desired.
• A minimum of three years’ experience that includes professional management, investigative skills, technical skills, and other responsible work that demonstrates sound judgment and analytical ability which has provided a wide-ranging knowledge of the supply field.
• Working knowledge of ISO 9001:2015 highly preferred.