Quality Assurance Associate I

Essential Job Duties

• Inspects incoming fabric for quality, accuracy, color, pattern alignment, and defects prior to production.
• Verifies fabric specifications, labeling, and documentation against established standards.
• Documents inspection results clearly and accurately.
• Identifies, tags, and reports fabric defects or variances to appropriate stakeholders.
• Safeguards approved fabric for production and separates non-approved fabric.
• Supports cushion and pillow production by responding to fabric quality questions or concerns.
• Affixes quality inspections and documentation across the quality department, as needed.
• Follows established quality procedures, standards, and safety guidelines.
• Maintains organized inspection and storage areas for fabric materials.
• Assists with other duties as assigned.

Roles

• Fabric Inspection and Quality Review
• Documentation and Quality Reporting
• Quality Support and Organization
• Maintains Metrics for Weekly Fabric Yardage and Finished Goods Inspections

Knowledge, Skills, And Abilities

• High school diploma or equivalent preferred
• Six months or more of quality inspection or quality related experience preferred; one year of experience in a warehouse or production environment preferred
• Forklift certification or willingness to obtain certification within one month of hire
• Basic understanding of quality inspection concepts or ability to learn quickly
• Strong attention to detail and visual inspection skills
• Ability to accurately document findings and follow established procedures
• Good organizational skills with the ability to maintain orderly work areas
• Dependable attendance and consistent punctuality
• Ability to manage time effectively in a fast-paced environment
• Effective communication skills for reporting quality concerns
• Ability to work collaboratively across departments
• Basic to intermediate computer skills; experience using Microsoft Office, including Outlook, Teams, Word, and Excel

Physical Demands

• Regularly sits and stands, with occasional walking throughout the work area.
• Frequent use of hands to handle, feel, and inspect materials and products, as well as reaching with hands and arms.
• Occasional lifting and/or moving of materials weighing up to 75 pounds.
• Close vision, distance vision, the ability to adjust focus, and the ability to distinguish color differences.
• Clear hearing during in-person interactions and telephone conversations.
• Exposure to varying temperatures, moving equipment, and moderate noise levels.
• Use of standard office equipment, including computers, phones, and printers.

Work Environment

• Varying temperatures
• Moderate noise levels
• Moderate exposure to dust and chemicals
• May require occasional climbing stairs, balancing, stooping, or kneeling while performing inspections.