Quality Assurance Associate I

Essential Job Duties

• Inspects incoming fabric for quality, accuracy, color, pattern alignment, and defects prior to production.
• Verifies fabric specifications, labeling, and documentation against established standards.
• Documents inspection results clearly and accurately.
• Identifies, tags, and reports fabric defects or variances to appropriate stakeholders.
• Ensures approved fabric is released to production and non-approved fabric is properly separated.
• Supports cushion and pillow production by responding to fabric quality questions or concerns.
• Affords assistance with quality inspections and documentation across the quality department, as needed.
• Follows established quality procedures, standards, and safety guidelines.
• Maintains organized inspection and storage areas for fabric materials.

Roles

• Fabric Inspection and Quality Review
• Documentation and Quality Reporting
• Quality Support and Organization

Metrics

• Weekly Fabric Yardage Inspections
• Weekly Finished Goods Inspections

Knowledge, Skills, and Abilities

• High school diploma or equivalent preferred
• Six months or more of quality inspection or quality related experience preferred; one year of experience in a warehouse or production environment preferred
• Forklift certification or willingness to obtain certification within one month of hire
• Basic understanding of quality inspection concepts or ability to learn quickly
• Strong attention to detail and visual inspection skills
• Ability to accurately document findings and follow established procedures
• Good organizational skills with the ability to maintain orderly work areas
• Dependable attendance and consistent punctuality
• Ability to manage time effectively in a fast-paced environment
• Effective communication skills for reporting quality concerns
• Ability to work collaboratively across departments
• Basic to intermediate computer skills; experience using Microsoft Office, including Outlook, Teams, Word, and Excel

Safety

• All employees are expected to always act in a safe manner and ensure that those around them do not put themselves or others at risk.
• Safety is everyone’s responsibility.
• At all times working safely is a condition of employment.

Physical Demands

• Regularly required to sit and stand, with occasional walking throughout the work area.
• Frequent use of hands to handle, feel, and inspect materials and products, as well as reaching with hands and arms.
• Occasionally required to climb stairs, balance, stoop, or kneel while performing inspections.
• The position requires the ability to lift and/or move materials weighing up to 75 pounds on an occasional basis.
• Visual requirements include close vision, distance vision, the ability to adjust focus, and the ability to distinguish color differences, with or without corrective lenses.
• Hearing requirements include the ability to hear clearly during in-person interactions and telephone conversations, with or without corrective devices.

Work Environment

• The work environment includes production, warehouse, and quality inspection areas where the employee may be exposed to varying temperatures, moving equipment, and moderate noise levels.
• This position also regularly uses standard office equipment, including computers, phones, and printers, for documentation and communication.