Quality Assurance Assistant

About the role

DaBella is a leading home improvement company dedicated to exceptional quality and customer satisfaction. We specialize in internal and external home improvement, including full removal and replacement of roofing, siding, windows, gutters, and baths. This role provides an excellent opportunity for individuals looking to develop their career in quality assurance within the construction industry.

Status: Monday - Friday, Full-time (In person: Denver, CO)

Responsibilities

• Observe construction activities to ensure compliance with permitting, lead-safe practices, product specifications, and building codes. Prepare detailed field notes and reports.
• Spend up to 50% of the day traveling to homeowners to discuss home improvement projects and inspections. Vehicle provided.
• Address and resolve homeowner complaints, offering solutions that meet their needs.
• Utilize basic equipment such as measuring tapes and ladders.
• Review project documents, including contracts and program-built plans, to ensure records align with homeowner contractual requirements.
• Use computer network drives (CRM), email (Outlook), and document management systems as required by the project.
• Explain contracts and technical information to homeowners and subcontractors clearly and effectively.
• Pursue additional certifications as assigned to enhance your skills and knowledge.

Requirements

• Driven and eager to learn, with enthusiasm for growing within the team and taking on new responsibilities.
• Strong attention to detail and ability to follow instructions precisely.
• Effective communication skills for discussing technical information and resolving conflicts with homeowners.
• Comfortable using basic equipment and various computer systems.
• Clean driving record.

Physical Requirements

• Regularly required to walk; use hands and reach with hands and arms.
• Frequently required to stand, talk, or hear.
• Frequently required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 50 pounds.

Training & Preparation

• Product training (GAF, Hardie, Sentrel, Alside).
• Compliance training for the region (inspection/permits/etc).

Benefits

• Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance.
• 401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select.
• Paid professional development, leadership training, and relocation opportunities nationwide.
• 80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO).

Pay

$20 – $21 hourly