Quality Assurance Application Tester

About the role

The QA Tester ensures the quality, reliability, and performance of web-based, desktop, and enterprise applications through manual and automated testing. This role collaborates with developers, business analysts, and product owners to validate functional requirements, identify defects early, and support continuous delivery through test automation and CI/CD pipelines.

Responsibilities

• Analyze business and technical requirements to develop comprehensive test plans, test cases, and test scenarios.
• Execute functional, regression, smoke, integration, and end-to-end testing across web, desktop, and enterprise applications.
• Perform manual testing for desktop workflows and scenarios where automation is not feasible.
• Validate user interfaces, business logic, and backend data.
• Design, develop, and maintain automated test scripts using automation tools.
• Identify and prioritize test cases suitable for automation.
• Execute automated test suites through CI/CD pipelines and scheduled runs.
• Identify, document, track, and retest defects across web and desktop environments.
• Collaborate with development teams to analyze root cause and validate fixes.
• Ensure defects are resolved and verified prior to release.
• Support CI/CD pipelines by integrating and executing automated tests.
• Monitor pipeline results and troubleshoot automation or environment failures.
• Perform release and post-deployment validation.
• Create and maintain test data for manual and automated testing.
• Validate and manage test environments for desktop and web applications.
• Coordinate testing across DEV, QA, and UAT environments.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• 3-6 years of experience in software quality assurance and testing.
• Strong analytical and communication skills.
• Experience testing web, mobile, and desktop applications.
• API testing experience (REST services, Postman, or similar tools).
• Strong knowledge of SDLC, STLC, and Agile methodologies.
• Knowledge of object-oriented programming concepts, including experience with C# or comparable languages.
• Hands-on experience with test automation, manual testing, and defect tracking tools.
• Experience using automated testing tools to design, develop, and execute automated test scripts for web-based applications.
• Knowledge of established test automation design patterns, including the Page Object Model (POM).
• Ability to identify and create reliable test locators, including dynamic XPath and CSS selectors, for stable and maintainable automated test scripts.
• Ability to perform data validation to verify accuracy, completeness, and consistency of application data.
• Knowledge of relational databases, including the ability to write and execute basic to intermediate SQL queries for testing and validation.

Preferred Qualifications

• Healthcare, insurance, or enterprise system experience.
• Experience testing Salesforce or CRM applications.
• Experience with CI/CD tools such as Azure DevOps or Jenkins.
• Knowledge of cloud computing fundamentals, including familiarity with Microsoft Azure.
• General knowledge of Artificial Intelligence (AI) concepts and terminology as they relate to modern software technologies.
• Familiarity with Large Language Models (LLMs) and their fundamental operating principles.
• Awareness of how AI-based tools and technologies may support software testing and test automation activities.

Skills

• Strong attention to detail across multiple platforms.
• Ability to manage multiple testing priorities independently.
• Proactive and quality-focused mindset.
• Effective communication with technical and non-technical stakeholders.
• Integrity and trust.
• Customer focus.
• Written and oral communication.

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