Quality Assurance Analyst, Workday

Responsibilities

• Serve as the QA expert for Workday and integrated applications.
• Leverage the central QA SOPs to develop, expand, and enhance QA processes, standards, documentation, and governance for Workday and integrated systems.
• Develop and execute comprehensive test strategies for Workday, Node.js-based custom applications, and third-party integrations.
• Develop detailed and scalable test plans, test scenarios, and test scripts aligned with business processes.
• Ensure thorough defect logging, triage, and verification.
• Participate in triage and validation of production issues.
• Collaborate with integration developers and vendors to troubleshoot integration issues.
• Conduct comprehensive systems integration testing across Workday, internal systems, and external platforms.
• Test file-based, point-to-point, SOAP, and REST API integrations, including middleware components.
• Validate data accuracy, transformations, and mapping between source (Workday or internal systems) and target systems.
• Collaborate with integration developers and vendors to troubleshoot integration issues.
• Apply AI tools to optimize QA processes, enhance output quality, and accelerate deliverable completion.

Required Qualifications

• Education: Bachelor's degree in computer science or equivalent field.
• Experience: A total of 5+ years of QA experience testing enterprise applications, at least 3 years of hands-on QA experience testing Workday configurations, business processes, integrations, and exposure to concepts of automation frameworks, solid experience testing custom-built applications, preferably developed in NEXT.js or similar technologies, strong proficiency in integration testing across file-based, API, middleware, and third-party interfaces, proven data validation experience between source and target systems, demonstrated ability to work in a fast-paced Agile environment and manage multiple simultaneous tasks, excellent written and verbal communication skills for cross-functional collaboration, high attention to detail, strong problem-solving skills, and analytical thinking, be able to influence and be the driver of quality, experience using Jira, Azure DevOps, or similar tools for test management and defect tracking, Open to working on shifting priorities and in a fast-paced environment, demonstrates a team-oriented mindset and a curious attitude.

Preferred Qualifications

• Experience: Experience with Workday Studio, Core Connectors, EIBs, experience with automation frameworks, Playwright using TypeScript to create UI and API based test suites, strong experience developing automated test suites for Workday using proprietary tools such as Opkey or Kainos Smart, experience with automation within CI/CD pipelines, experience using LLM-enabled tools to accelerate test automation, background in HRIS, ERP, or enterprise application testing, experience with MuleSoft or similar integration platforms.