Quality Assurance Analyst

About the role

The Quality Assurance Analyst will work within an embedded Scrum team, collaborating with developers, QA, and stakeholders to emphasize defect prevention, usability, and functional enhancements throughout the Software Development Life Cycle.

Responsibilities

• Conduct test planning, test design, test scripting, and manual test execution throughout the test life cycle.
• Use test methodologies that ensure exhaustive and comprehensive testing of assigned applications and solutions against established acceptance criteria.
• Proactively monitor program performance after implementation using provided tools (Kibana, Grafana, Dynatrace, etc.) to prevent recurring program operating problems and ensure efficient operation.
• Create or modify scripts to analyze or extract data that assist with data validation and issue resolution.
• Consistently follow and support documented QA processes and procedures to ensure a high-quality testing approach.
• Troubleshoot, document, and assist in root cause analysis by creating clear, concise written documentation and problem descriptions for software defects using a bug tracking system.
• Be willing to learn and understand testing automation (with guidance).

Requirements

• Education: Bachelor's degree or higher in Computer Science, Engineering, Technology, or a related field, or equivalent years of experience in a related field.
• Must be a U.S. citizen or have proof of U.S. employment authorization for this position.

Qualifications

• Have a working knowledge of database structures, usage, and SQL.
• Demonstrate excellent time management skills.
• Possess strong verbal and written communication skills, with the ability to explain complex technical problems to non-technical team members.
• Be an advocate for application quality on behalf of customers.

Skills

• Strong understanding of software testing methodologies and practices.
• Experience with automated testing tools and frameworks.
• Proficiency in SQL and other database query languages.
• Ability to troubleshoot and resolve complex technical issues.

Benefits

• Medical insurance
• Prescription drug plans
• Dental & Vision plan with hearing care discounts
• Get Fit Gym Reimbursement Program
• Registered Dietitian Program
• WeightWatchers® CV
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Company-paid life insurance
• Voluntary life insurance options
• Short-Term and Long-Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey’s SmartDollar® Financial Wellness Program
• U-Haul Federal Credit Union
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Discounts on cell phone plans, hotels, computers, vehicles & more

Pay

Compensation and benefits are competitive and commensurate with experience.

Schedule

Full-time position.