Quality Assurance Analyst

About the role

Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds.

Responsibilities

• Maintain full knowledge of the Policy system and understand its features and functionality
• Collaborate with stakeholders to elicit and develop clear requirements and documentation
• Review product requirements and designs for quality and testing needs
• Define scope, objectives, and deliverables of the test effort
• Create and maintain test cases and test plans
• Participate in all aspects of testing, including functional, regression and performance testing
• Work with development teams to uncover functional and/or performance issues
• Evaluate performance of new releases to ensure consistent quality
• Analyze and monitor data to identify potential areas for concern
• Organize work schedule to achieve timely processing of all responsibilities
• Identify opportunities to improve processes, quality, and testing timelines
• Perform other duties as assigned by the department manager

Requirements

• Bachelor’s degree or equivalent experience
• 3+ years as a quality assurance analyst, with a blend of manual and automation testing
• Strong understanding of QA methodologies, processes, and best practices
• Hands-on experience with test automation tools such as Playwright, Selenium, Cypress, or similar

Qualifications

• Detail-oriented
• Thrives in a fast-paced environment
• Strong analytical skills
• Ability to communicate complex concepts and procedures to others
• Ability to form strong relationships and work collaboratively
• Propensity to learn new techniques and testing methodologies
• Flexibility to shift between tasks when required

Skills

• Strong understanding of QA methodologies, processes, and best practices
• Hands-on experience with test automation tools such as Playwright, Selenium, Cypress, or similar
• Familiarity with source control systems (e.g., Git) and CI/CD tools (e.g., Azure DevOps)
• Previous experience in a Business Analyst role
• SQL query writing
• Exposure to performance or load testing tools (e.g., JMeter, Gatling)

Benefits

We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy.

Pay

Compensation and benefits are competitive and commensurate with experience.

Schedule

Our team works flexible hours to accommodate the needs of our customers and partners.