Quality Assurance Analyst

About the role

The QA Analyst will support the Local Public Health Data Solution implementation project, known as Metrik, built on the Salesforce platform. Key responsibilities include developing, executing, and documenting test plans, collaborating with the team to define clear acceptance criteria, and ensuring high-quality testing and user experience.

Responsibilities

• Develop, execute, and document detailed test plans and test cases for new and existing functionality
• Collaborate with the team to define clear acceptance criteria, comprehend user stories to formulate test scenarios that validate positive, negative, cross-functional, and end-to-end conditions
• Analyze test results and promptly collaborate with developers to fix test failures or escalate issues
• Perform functional, integration, regression, and user acceptance testing across multiple work streams with a focus on data integrity and validation
• Test configurations, workflows, and integrations with external data sources
• Test across roles and permissions to validate privacy and security
• Log test results using QMetry or Zephyr, track, and manage defects in Jira, ensuring timely resolution and clear communication with development teams
• Create and maintain clear, comprehensive testing documentation
• Collaborate with business stakeholders to support user acceptance testing and ensure testing activities align with project goals and timelines
• Provide actionable feedback to improve product usability, performance, and reliability
• Validate end-to-end data integrity and functional flow, third-party services, data conversion etc.
• Stay current with QA best practices, tools, and emerging testing approaches, including test automation

Requirements

• 3 – 5 years of professional experience in software quality assurance or testing (or equivalent training/education)
• Solid understanding of the software development lifecycle and Agile methodologies, with proven experience performing test planning, test execution, and defect management within the Scrum Agile or Scaled Agile Frameworks
• Strong attention to detail with the ability to identify inconsistencies and edge cases
• Strong analytical, problem-solving, and decision-making skills
• Experience testing backend interfaces that use RESTful/SOAP APIs
• Excellent in written clarity and documentation to articulate complex bug scenarios and technical requirements
• Excellent in verbal articulation in interaction with both technical and non-technical members during testing process
• Ability to work independently in a remote setting while maintaining strong collaboration with team members
• Experience testing Salesforce applications, APIs, and integrations
• Adaptable and quick learner with new systems, tools, and processes
• Experience testing integrations and interfaces for example: Snowflake
• Experience using Zephyr, or QMetry for test case management lifecycle
• Familiarity in automation frameworks across the Continuous Delivery Pipeline (Acceptance Test Driven Development) to ensure quality is built-in rather than inspected at the end

Qualifications

• Experience testing Salesforce applications, APIs, and integrations
• Experience using Zephyr, or QMetry for test case management lifecycle
• Familiarity in automation frameworks across the Continuous Delivery Pipeline (Acceptance Test Driven Development) to ensure quality is built-in rather than inspected at the end

Skills

• Experience testing Salesforce applications, APIs, and integrations
• Experience using Zephyr, or QMetry for test case management lifecycle
• Familiarity in automation frameworks across the Continuous Delivery Pipeline (Acceptance Test Driven Development) to ensure quality is built-in rather than inspected at the end

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We also offer an ESPP (employee stock purchase program), a 401K program, a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program, and other discounts. In terms of professional development, we host an on-demand training program, provide access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. We also have a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams, and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

$53.57/hr

Schedule

Hybrid