Quality Assistant

Essential Functions

• Assists the Quality Director in current and upcoming data collection and quality projects.
• Provides answers to quality questions without the assistance of the Director Quality.
• Abstracts information from patient charts and other documentation as needed.
• Organizes work assigned by the Quality and Patient Safety Director, coordinates quality projects, sets priorities, meets deadlines and follows assignments with minimal direction.
• Assists in organizing data for weekly/monthly/annual meetings, presentations and informational purposes.
• Completes assignments accurately, in a timely manner, and within procedural guidelines.
• Contributes to the overall performance improvement of the hospital/department.
• Supports regulatory survey participation and/or Plan of Correction development and implementation.

Education / Experience

• A High School Diploma or equivalent.
• At least two (2) years administrative assistant experience, or a combination of training and experience that shows ability to perform the job duties.
• Two (2) years in a hospital setting preferred.

Skills / Abilities

• Strong organizational and analytical skills.
• Must have high level of interpersonal skills to handle confidential situations.
• Displays a willingness to help others; assists with other departments as necessary.
• Demonstrates proficient computer skills with MS office products and electronic QAPI software solutions.
• Ability to work with minimal supervision and simultaneously manage multiple projects.
• Knowledge of state and federal regulatory requirements, Joint Commission Accreditation. CPHQ certification preferred.
• Must successfully complete Basic Life Saving (BLS) certification and an Oceans approved behavioral health de-escalation program.