Quality and Patient Safety Specialist Cerritos, California, United States

About The Role

The Oncology Institute (NASDAQ: TOI), founded in 2007, is dedicated to advancing oncology through specialized, value-based cancer care delivered in the community setting. Serving a population of approximately 1.9 million patients, TOI includes clinical trials, transfusions, and other advanced care models. With over 180 employed and affiliate clinicians and 100+ clinics across five states, TOI aims to improve oncology care. This role plays a crucial part in ensuring high-quality, safe care for patients.

Essential Duties and Responsibilities

• Lead clinical quality improvement projects to address care gaps for TOI's patient population, focusing on preventive screenings.
• Support patient safety efforts by reviewing adverse event reports, conducting root cause analysis, and collaborating with patient care teams to revise protocols.
• Perform routine site audits to ensure adherence to patient safety best practices.
• Collaborate with the ASCO QOPI Quality Nursing Specialist on ASCO QOPI quality measures.
• Develop and deliver education and training materials for the nursing team on patient safety and quality improvement tools and practices.
• Facilitate project workshops with patient care and operations teams, discussing quality improvement and patient safety efforts.
• Track, measure, and maintain comprehensive project documentation for all assigned projects, reporting progress to the Quality Manager.
• Respond to quality improvement inquiries from various stakeholders.

Required Experience, Education, and/or Training

• Bachelor’s degree in healthcare, nursing, or related field, or equivalent combination of education and experience.
• Minimum of 2 years’ experience in quality improvement, healthcare, or a related field.
• Lean/Six Sigma Certification preferred.

Knowledge, Skills, and Abilities

• Demonstrated ability to manage, organize, and prioritize workload effectively.
• Knowledge of industry standards and quality improvement principles.
• Highly organized with strong attention to detail and a sense of ownership.
• Demonstrated analytical skills and ability to assess performance against metrics.
• Excellent interpersonal, verbal, and written communication skills.
• Critical thinking and ability to identify root causes and implement creative solutions.
• Computer proficiency in Microsoft Office products (Word, Excel, Outlook).

Physical Working Requirements

• Prolonged periods of sitting at a desk.
• Extensive computer use.
• Occasional lifting of up to 20 pounds for office supplies or equipment.
• Phone interaction.

Pay

$75,000 - $90,000 USD