Quality and Compliance Manager

This is a remote position open to candidates located in or near Boise, Idaho (Treasure Valley), or Salt Lake City, Utah.

About the Role

The Quality and Compliance Manager plays a critical role in evaluating and strengthening compliance and quality practices across the organization. This position ensures service lines maintain alignment with federal, state, and local regulations, and supports initiatives to enhance operational integrity and efficiency. You’ll lead internal audits, analyze compliance data, and collaborate with cross-functional teams to implement corrective actions and training strategies. Your work will directly support a culture of accountability, learning, and continuous improvement.

Responsibilities

• Project Management & Auditing
  • Plan, scope, and conduct internal audits to identify compliance gaps and operational risks.
  • Develop and oversee implementation of corrective action plans.
  • Maintain audit documentation and ensure timely communication with stakeholders.
• Training & Communication
  • Collaborate with internal teams to update training materials.
  • Validate training content for regulatory alignment and operational relevance.
  • Identify training needs based on audit findings and onboarding assessments.
• Compliance Strategy & Execution
  • Partner with leadership to develop and implement quality and compliance work plans.
  • Monitor key performance indicators and ensure timely updates to policies and procedures.
• Leadership & Collaboration
  • Provide actionable insights to leadership to enhance program quality.
  • Promote a culture of continuous improvement and accountability.
  • Support staff in understanding and fulfilling compliance responsibilities.

Qualifications

• Bachelor’s degree in Business, Finance, or related field.
• 3+ years of experience in compliance, internal audit, quality assurance, or project management.
• Experience conducting audits and implementing corrective actions.
• Familiarity with regulatory frameworks and training development.
• Proficiency with productivity software such as Microsoft Excel.

Skills

• Exceptional Communication Skills: You foster collaboration and clarity across teams and levels.
• Strong Project Management Expertise: You manage multiple priorities with precision and follow-through.
• Highly Organized & Detail-Oriented: You track complex processes and ensure nothing is overlooked.
• Efficiency-Driven: You streamline workflows and deliver results without compromising quality.
• Compliance Knowledge: You stay current on regulations and translate them into actionable strategies.

Benefits

• Comprehensive & Competitive Benefits Package including Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• Referral Programs

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms.