Quality Analyst (Software)

About the role

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry and the first—and only—agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions, and data analytics services for clients. Our inspiration comes from the human experiences of patients, doctors, and each other, as we collaborate to make healthcare more achievable by connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences, believing it strengthens our ability to improve patient lives globally. Our people drive an inclusive culture that aligns with our cultural beliefs.

Responsibilities

• Design and execute comprehensive test plans and test cases to ensure software products meet quality standards and specifications.
• Analyze test results and report defects to relevant stakeholders.
• Identify, track, and document software issues and report them to the project team.
• Collaborate with developers, business analysts, and project managers to ensure software meets business and technical requirements.
• Recommend improvements to the testing process to enhance efficiency and effectiveness.
• Maintain accurate work time records in the time entry system.
• Continuously develop skills needed for effectiveness in the role and stay current with industry trends and best practices.
• Model inclusive behaviors and proactively manage bias.
• Perform all other duties as assigned.

Requirements

• 2+ years of experience working in the software development industry, with a focus on software testing.
• Solid understanding of software testing methodologies, including Agile and Waterfall approaches, and the software development life cycle.
• In-depth knowledge of test planning and execution, with hands-on experience designing and executing test cases to ensure software quality.
• Proven track record of identifying and reporting defects and collaborating with development teams to resolve issues and improve software quality.
• Experience testing a range of software products, including web applications, mobile apps, and emails.
• Experience with cross-browser testing tools like Sauce Labs is a plus.

Cultural Beliefs

• Patient Minded: I act with the patient’s best interest in mind.
• Client Delight: I own every client experience and its impact on results.
• Take Action: I am empowered and hold myself accountable.
• Embrace Diversity: I create an environment of awareness and respect.
• Grow Talent: I own my development and invest in the development of others.
• Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters: I speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate: I am bold and creative in everything I do.

Pay

If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).