Quadient Senior Consultant

Overview

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

Area of Responsibility

Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities
Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements
Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance
Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications
Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards
Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer

Required Skill and Experience

• Overall experience in IT and Consulting
• Possess experience in end-to-end implementations using Quadient Inspire
• Extensive knowledge in Quadient Inspire product such as Inspire Designer, Scaler and Interactive and their implementation modules
• Fair knowledge of Documaker is an added advantage
• Elicit and analyze of requirements for data mapping, template layout design and post processing requirements, coming up with high level and detailed design for corresponding CCM application as per best practices
• Design and Configure applications on Inspire tools to migrate applications from legacy systems to Quadient Inspire platforms
• Experience in usage of REST point services within Scaler
• Worked on ticket generation/Remote authoring process in Inspire interactive
• Participate in successful planning, design, scheduling, execution, monitoring, and implementation of a major legacy transformation
• Should have a knowledge of SAFE Agile practices
• Provide guidance on environments setup, tool configurations etc. matching Enterprise standards so product can be scalable for future needs
• Drive the delivery of project deliverables leveraging onsite and offshore technical teams
• Should be able to review and ensure quality
• Should be able to coordinate with multiple stakeholders including business clients, domain and system SME, Client management and offshore SME in a Global delivery environment

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution
• Three years of progressive experience in the specialty in lieu of every year of education

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.