QMHP Outpatient Child and Adolescent

About the role

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. The QMHP-C&A Outpatient position provides skills and case management services to children and adolescents with serious emotional disturbance in an effort to improve functionality within the community, including home life and school.

Responsibilities

• Provide overall service coordination, social skills, case management, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs.
• Perform duties in concert with other members of an interdisciplinary treatment team.
• Ensure authorization for clinical services.
• Formulate individual recovery plan based on assessment findings on all new admissions.
• Develop measurable objectives and goals agreed upon by the individual.
• Actively assist in obtaining and modifying goals as needed.
• Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process.
• Review service plans every 90 days or as clinically indicated.
• Participate in interdisciplinary team staffing.
• Presents assessment findings.
• Update team on progress or lack of progress in reaching agreed upon goals.
• Provide relevant information that might affect course of treatment.
• Follow-up with assigned individuals who miss a scheduled clinic appointment.
• Document attempts to contact individual.
• Report repeated unsuccessful efforts to contact the treatment team.
• Document clinical services by close of next business day.
• Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager.
• Facilitate inpatient admission upon request of the treatment team and/or hospital.
• Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
• Co-facilitate family education workshops.
• Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.

Qualifications

Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services.

• Basic math skills required.
• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.
• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state.

Skills

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• C&A Competencies as outlined by HHSC for TRR requirements with emphasis on START, Seeking Safety.

Benefits

• Competitive salary.
• Exceptional training.
• Outstanding benefits package:
• Medical/Dental/Vision.
• Paid Time Off.
• Paid Holidays.
• Employee Assistance Program.
• Retirement Plan, including employer matching.
• Health Savings Account, including employer matching.
• Professional Development allowance up to $2000 per year.
• Bilingual Stipend – 6% of the base salary.