QEI Coordinator- Service (Chicago)

Essential Job Functions

• Generates proposals for code compliance and state work.
• Captures work with branch service superintendent, repair manager and service technician.
• Communicates with customers on items to be completed by customer and what items the Company will complete.
• Processes all preliminary orders as they are sent. Ensures mechanics have copies of preliminary orders; sends letters and proposals (if needed) to the customer.
• Keeps records of the progress of the work to be completed.
• Sends letters of compliance to the State and to the customer when the Company’s portion of the work is completed. Files when completed.
• Researches and responds to all inquiries regarding permits, preliminary orders and testing.
• Works with Regional repair coordinators; provides completed booking packages.
• Pulls permits and schedules vendors (drilling, cab, phones, etc).
• Follows up with customer prior to billing to verify work completed, billing address, etc.
• Performs other duties as assigned.

Required Knowledge, Skills, Abilities

• Previous elevator repair administrative work
• System database knowledge

Required Work Experience

• Three to six months related experience and/or training

Required Education, Certifications, Training

• High school diploma or GED (general education degree)
• One-year certificate from college or technical school
• Three to six months related experience and/or training in basic business administration
• Equivalent combination of education and experience

Competencies

• Ability to utilize a laptop, desktop computer, or tablet, cell phone if needed
• Collaboration Skills
• Communication Proficiency
• Discretion
• Ethical Conduct
• Financial Management
• Organizational Skills
• Personal Effectiveness/Credibility
• Presentation Skills
• Technical Capacity

PREFERRED QUALIFICATIONS

• Pervious elevator experience
• Budget-conscious
• System database knowledge

Physical Demands

• Sit
• Use hands to finger and handle
• Speak and hear
• Reach with hands and arms
• Lift and/or move up to 20 pounds

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What makes us special

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match

Additional Benefits

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility Requirements

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity

Job details

| Posting date: | 2026/06/30 | |---|---| | Experience level: | Experienced professionals | | Contract limitation: | Permanent, Full Time | | Work Modality: | On Site | | Job family: | Sales, Marketing and Communication | | Job number: | 464 | | Application deadline: | As long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.