QC Technician I

Job Requirements

• Develop a thorough knowledge of CHAUVET Product ranges including both operation and multiple-unit connectivity
• Visually and physically inspect all products to determine they meet specifications regarding packaging/presentation, physical appearance, performance, and functionality, using a range of necessary tools for testing
• Safely and responsibly handle/operate hand tools such as calipers, power drills, screwdrivers, laser testers, light meters, heat guns, box cutters, and others as may be required. While wearing proper safety equipment
• Document and report all issues to the QC Manager that could lead to customer dissatisfaction that could contribute to recurring defects and potential loss of sales
• Provide timely feedback to the company regarding product failures or performance concerns
• Ensure labeling, barcoding, and silk screening are accurate and correctly placed
• Participate in department-wide training, cross-training, and mentoring programs for new and existing team members to increase personal knowledge of the CHUAVET brands of products
• Develop skills that aid in the successful diagnosis of errors related to product operation or functions
• Develop skills toward becoming an expert in the operation of all CHAUVET products, controlling via DMX/Art-Net and various other control protocols
• Partner with Customer Service. Repair Technicians, Sales, and Shipping personnel to meet and exceed CHAUVET Customer experience

Education And/or Experience

• High school diploma or general education degree (GED)
• Six months or more experience and/or training; or equivalent combination of education and experience in repair/service of lighting, small electronics, or technical products
• Ability to interpret technical instructions, follow established procedures, and keep accurate records
• Good observation and analytical skills
• Attention to detail
• Excellent communication and time-management skills with the ability to work independently with little supervision in a fast-paced environment

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
• Reach with hands and arms
• Talk or hear
• Stand, walk, stoop, kneel, crouch, or crawl
• Occasionally lift and/or move up to one hundred pounds