QC Manager

About the role

The Quality Control Manager ensures the implementation and maintenance of the quality management system as related to the regulatory and certification requirements of the organization. The QC Manager is also responsible for the quality management system procedures, in-process inspections, and final inspections.

Supervisory Responsibilities

• Determining employment status (i.e. hiring, terminating, promotions, issuing warnings, etc.)
• Interviewing applicants
• Counseling
• Training
• Scheduling
• Resolving conflicts
• Coordinating with other departments
• Conducting employee meetings
• Recommending wage increases

Duties and Responsibilities

• Reviewing and approving Inspection Manuals for adequacy
• Drafting and verifying the quality system manual against applicable regulatory, statutory, and certificated standards
• Identifying areas of improvement
• Planning and completing Internal Audits
• Training Inspectors and Internal Auditors
• Verifying and maintaining quality record(s) databases and hard copy documents
• Establishing, analyzing, posting and reporting of the quality objective criteria
• Creating workmanship standards to address trending nonconformances
• Writing corrective actions for internal nonconformances and supplier nonconformances
• Communicating customer corrective actions to Upper Management
• Oversees the nonconformance reporting processes
• Participates in the review of all design, manufacturing, purchasing and test documentation to assure conformance to the quality standard
• Main point of contact for all customer audits
• Implements and monitors document control procedures
• Preparing and leading the Quality Management Review Meetings
• Chartering the MRB or QIT when a quality system process or procedure is adversely affecting the quality management system

Required Skills and Abilities

• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills

Education and Experience

• Ability to communicate professionally with vendors, customers, management, and colleagues
• Knowledge of statistical tools and techniques of Quality Management Systems
• Leadership skills
• Good reasoning skills
• Ability to read a tape measure/ruler
• Ability to read drawings/blueprints
• ISO Lead Auditor Certification from an accredited Certification Organization
• ISO 9000 family of standards
• Advanced computer skills specifically in Excel and SharePoint

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times

Work Environment

• The work performed is in a warehouse and office environment
• The employee is frequently exposed to vibrations and dust and will be working around moving machinery
• The noise level in the work environment is usually moderate at low decibels