QC Manager

Safety

Safety is our number one priority. This role will promote safety culture through safety toolbox talks, safety committee participation, & positive reinforcement programs.

Quality Management

• Develop and sustain the Quality Management System in line with industry requirements.
• Regulate, control, and improve the quality of all processes throughout the business and the final product.
• Manage an audit program to ensure compliance.
• Lead the team to achieve quality management system targets for customers and business goals.
• Direct quality team and provide one on one coaching for improvements and own responsibility for talent development.
• Manage the Quality Assurance department and staff, responsible for in-process inspections, receiving inspection, documentation of supplier certifications, part qualification, measurement, testing, and the calibration of gages and test equipment.
• Participate in daily Gemba walks that align with Kaizen continuous improvement processes.
• Provide leadership to promote quality assurance throughout the company with a continuous improvement approach to prevent defects and escapes.
• Investigate customer complaints regarding quality.
• Lead root cause analysis and drive corrective actions.
• Prepare and organize all PPAP and other quality documents required for customers.
• Perform and support customer audits, surveys, and complaints and ensure the execution of corrective action and compliance with customer specifications.
• Accountable for supplier quality.
• Identify and mitigate vulnerabilities within the suppliers manufacturing and quality systems.
• Provide guidance to suppliers.
• Manage non-conformances caused by suppliers.
• Coordinate and evaluate supplier corrective action requests (SCARs), drive root cause analysis and communicate with suppliers to obtain effective and timely corrective actions to prevent recurrence of product defects.
• Perform effectiveness review of the corrective or preventive actions.
• Manage the sample approval process to support supplier evaluation and source qualification.
• Provide guidance to suppliers regarding product requirements and manufacturing processes.
• Partner with Engineering, Operations, and suppliers to establish the product quality control requirements for new products.
• Perform military part inspection using MIL specifications and sampling documents.
• Establish and maintain Key Performance Indicators (KPIs) to measure the quality performance of internal manufacturing, suppliers, out-of-the-box quality perceived by customers, and the health of the quality management system.
• Support key business initiatives that include housekeeping audits, 5S audits, and Voluntary Protection Partnership (OSHA).
• Facilitate appropriate meetings to communicate the health of our Quality Management System and trends to make necessary changes that support customer satisfaction.

Leadership and Communication

• Exemplify Ancra Cargo's Core Values: Be Positive and GSDEmbrace ChallengesRespect EveryoneWelcome ChangeSpeak and act with integrity.