QC Coordinator
Resmed · Greenwood, IN · 3 days ago
Quality AssuranceFull-time
Key Responsibilities
- Led daily Distribution Center (DC) Incoming Quality Control (IQC) operations, serving as first-level escalation to resolve inspection issues and maintain material flow to fulfillment.
- Managed IQC inspection equipment, tools, and workstations, ensuring operational readiness and compliance with DC quality requirements.
- Executed the Wet Shipment Program within the DC, coordinating inspection, containment, and disposition to prevent downstream fulfillment delays.
- Nonconformance management oversight for DC operations, including raising incidents, and executing QA holds, rework, or scrap decisions.
- Provided hands-on quality support to internal and external operations fulfillment teams, resolving quality issues in real time on the warehouse floor.
- Supported CAPA and External Quality Issue (EQI) actions by supplying DC data, supporting investigations, and ensuring containment effectiveness.
- Conducted routine Gemba walks and 5S activities within the DC to identify handling, storage, and process gaps and drive immediate corrective actions.
- Reviewed environmental control events impacting DC operations and escalated risks to engineering to prevent release of nonconforming product.
Qualifications
- Education and Experience: 3+ years' experience in a Distribution Warehouse environment, preferable in a Lead of Quality, Compliance, and/or Inventory Management role.
- Strong English language skills
- Good Oral and written communication skills
- Desired: experience in ISO13485 and 9001, Medical Devices, Food safety or similar regulated environments
Skills And Abilities
- Able to work at the detailed level and keep an eye on the bigger picture
- Comfortable with Physical handling of product for inspection
- Confident with Microsoft Excel
- Experience with ERP/WMS Systems
- Able to work independently on assigned projects and programs and manage priorities