QC Clerk

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories, and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established, and owned brands.

About the role

This is a full-time role for a candidate who will inspect inventory at various stages of fulfillment within the facility, report findings to team leadership, and collaborate with processing teams.

Responsibilities

• Sample and inspect inventory from assigned processing area.
• Provide feedback in line with established tolerances to fulfillment clerks inquiring about possible discrepancies.
• Communicate systemic or broad discrepancies to leadership of internal and external teams.
• Assist in other areas of the department or other departments as needed.

Requirements

• High school diploma or general education degree (GED).
• 1 year of experience in fulfillment or warehouse positions, with specific experience in quality control.
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos in Spanish and English.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees in Spanish and English.
• Basic computer skills and experience using Microsoft Office and G Suite programs.

Competencies

• Problem Solving: Identifies and resolves problems in a timely manner; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Attendance/Punctuality: Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Dependability: Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
• Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality.
• Quantity: Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
• Safety and Security: Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Physical Demands

• Regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.
• Must regularly lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• Occasionally exposed to extreme cold and extreme heat.
• The noise level in the work environment is usually moderate.