QAQC Lead

Essential Duties And Responsibilities

• Perform quality control reviews of internal program deliverables, including engineering calculations, technical workpapers, inspection reports, and incentive documentation.
• Review of project documentation including program applications, scopes of work, equipment specification sheets and certificates, field verification guides, M&V reports, inspection punchlists, etc.
• Ensure engineering reviews conducted by program engineers adhere to program standards, technical manuals, and utility guidelines.
• Validate data consistency across engineering models, inspection findings, and program tracking systems.
• Occasionally support field inspections.
• Desk review preparation and Post-inspection QA review.
• Issue Identification, Tracking, and Trend Analysis
• Identify recurring technical and process-related issues across projects, inspections, and engineering reviews.
• Track QA/QC findings by issue type, root cause, and responsible party to support corrective actions and training needs.
• Develop and maintain QA/QC reports and dashboards summarizing:
• Most common errors and deficiencies.
• Trends by measure type, building type, or project phase.
• Error frequency by individual, team, or workflow (as appropriate).
• Present findings and recommendations to the Engineering Lead and program management.
• Third Party QA/QC Coordination
• Serve as the primary liaison with third-party QA/QC firms conducting independent reviews.
• Review and assess third-party QA/QC findings for technical accuracy and alignment with program rules.
• Cook up and coordinate resolution of identified issues with internal engineering, inspection, and operations teams.
• Prepare and support technical rebuttals when third-party findings are incorrect, unsupported, or inconsistent with program requirements.
• Process Improvement & Technical Support
• Recommend process improvements, technical clarifications, and standardization efforts to reduce recurring errors.
• Support the development and refinement of QA/QC checklists, templates, and standard operating procedures.
• Provide technical guidance and feedback to engineers and inspectors to improve overall quality and compliance.
• Aid in internal and utility audits by providing QA/QC documentation, responses, and corrective action plans.
• Support updates to checklists, templates, and SOPs based on findings from monthly QA/QC vendor and client meetings.
• Collaboration & Reporting
• Work closely with the Engineering Lead, program engineers, inspectors, and operations staff to ensure consistent quality standards.
• Support utility, regulatory, and program audits as needed.
• Participate in team meetings to review QA/QC trends, lessons learned, and improvement initiatives.
• Additional Duties
• Perform additional duties as assigned to support program quality and performance.
• Support system testing and implementation of new engineering or QA/QC tools, features, etc.

Job Requirements / Qualifications

• Bachelor’s degree in Engineering, Architecture, Building Science, Energy Management, or a related technical field required.
• Professional certifications (e.g., PE, CEM, BPI, RESNET) are a plus.
• 2+ years of experience in energy efficiency, engineering review, inspections, or technical QA/QC (multifamily preferred).
• Strong technical knowledge of multifamily energy efficiency measures, building systems, and installation practices.
• Experience reviewing engineering calculations, technical analyses, and supporting documentation.
• Ability to technically evaluate and rebut third-party QA/QC findings when warranted.
• Exceptional attention to detail with a strong quality-focused mindset.
• Proven ability to analyze data, identify trends, and develop clear reports or dashboards.
• Strong written and verbal communication skills, including the ability to explain technical issues to non-technical audiences.
• Proficiency with MS Excel and reporting tools; experience with dashboards or data visualization tools is a plus.
• Ability to manage multiple priorities and work collaboratively in a fast-paced program environment.
• Ensures work products meet high-quality technical and program standards.
• Takes a proactive approach to identifying and mitigating quality risks.
• Supports a culture of continuous improvement, accuracy, and accountability.
• Adheres to all Willdan safety policies while working in offices, field sites, or remotely.
• Hybrid position with time split between office, remote work, and occasional field or site visits.
• Standard business hours, with flexibility as required to support program needs.