QA Tester

Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. We’re committed to exceptional service and innovation, earning recognition as one of America’s fastest-growing private companies.

About the role

As a QA Engineer at Opiniion, you will play a critical role in ensuring the quality and reliability of our property management software solutions. Our ideal candidate will have 2–4 years of experience in QA testing across both manual and automation, a strong background in the tech industry, and a demonstrated ability to take initiative and pick up new tools and systems quickly to start contributing with minimal ramp-up.

Responsibilities

• Develop comprehensive test plans and test cases based on product requirements and user stories.
• Execute manual and automated tests across web and API to identify defects and ensure software functionality.
• Conduct regular regression testing—manual and automated—to validate that existing functionalities remain intact after new features or enhancements are implemented.
• Collaborate with development teams to identify and resolve issues early.
• Document and report software defects clearly and accurately in ClickUp, providing detailed information to development teams for resolution.
• Track and manage the lifecycle of reported defects to closure.
• Contribute to the development and maintenance of automated test scripts in Mabl, including AI-assisted capabilities such as GenAI assertions and agentic test creation.
• Contribute to our in-house QA-Automation AI agent and identify opportunities to enhance and expand automated testing coverage.
• Deploy branches and changes to our test environments to keep them healthy and production-like (we use AWS).
• Perform database testing against MongoDB to validate data integrity and back-end behavior.
• Work closely with developers to understand software architecture and facilitate effective communication between QA and development teams.
• Participate in Agile development processes, including one-week sprint planning and daily stand-ups, and communicate clearly in Slack.
• Evaluate the user experience of Opiniion's property management software to ensure it meets high-quality standards.
• Provide feedback on usability and interface issues.
• Collaborate with the QA team to conduct performance and load testing to assess the software's scalability and stability.
• Analyze results and make recommendations for improvements.
• Proactively identify areas for process improvement within the QA testing workflow.
• Use AI tools in your daily workflow, and grow your automation and AI-assisted testing skills on a team that invests in it.

Requirements

• 2–4 years of experience in QA testing, with proficiency in both manual and automated testing methodologies.
• Solid experience testing across web and API.
• Strong analytical and problem-solving skills, with the ability to pick up new tools and systems quickly.
• Excellent communication and collaboration abilities.
• Ability to take initiative and lead by example.

Nice to Have

• Experience with Mabl, or transferable automation tools (Selenium, Playwright, Cypress).
• Comfort deploying branches to cloud-hosted test environments (we use AWS).
• Database testing experience, especially with MongoDB.
• Experience using AI tools (like Claude) in a QA workflow.
• Familiarity with Agile, ClickUp, and Slack.
• Familiarity with property management software and related technologies.

About Us

At Opiniion, we take our work seriously, but we don’t take ourselves too seriously! Our culture has been affectionately coined "Funfessional"—a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares—about our clients, their residents, and each other.

Benefits

• Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents.
• 401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%.
• Pre-tax Health Spending Accounts (HSA).
• Paid Parental Leave for all new parents (including adoption or foster care).
• Unlimited Time Off policies.
• 10 Paid Holidays annually.
• Monthly Gym Reimbursement benefit.

Note that the above benefits are available only to full-time employees of Opiniion.